What are the responsibilities and job description for the Product Support Specialist position at Inflection HR LLC?
Inflection HR is looking to hire a Product Support Representative to join our customer centric organization. Our team delivers high quality end-user support to our customers, while utilizing outstanding customer service skills and techniques that promote customer satisfaction and retention.
Requirements
Qualifications
Basic Qualifications:
- 1-3+ years’ experience in a fast-paced customer service and/or technical support environment
- Demonstrated dedication to customer service and experience managing customer relationships
- Experience working in an environment which requires effective time management and the ability to multitask/prioritize projects
Preferred Qualifications:
- 1-3+ years of experience using Time & Attendance, Payroll and/or Human Resource applications
- Experience working with/in UKG Product suite
- Demonstrated technical troubleshooting skills with a proficiency in successfully learning new technologies quickly
- Bachelor's Degree preferred
Salary : $22 - $35