What are the responsibilities and job description for the Senior Director Enterprise Technology position at Infinity Home Services?
Role Overview
As the Senior Director, Enterprise Technology, you will lead the technology foundation that supports Infinity Home Services and its portfolio of 25 brands across the United States and Canada.
Reporting directly to the CEO, you will oversee enterprise IT, infrastructure, cybersecurity, end-user support, shared technology services, acquisition technology integration, and enterprise AI enablement.
You will partner closely with business leaders, product owners, and development teams to deliver reliable technology services, strengthen security and operational resilience, and accelerate business performance through practical technology and AI solutions.
You will be part of a very collaborative, very agile team working collectively to fulfill our mission of saving our communities from unscrupulous contractors. We promise an open and transparent environment where you’ll be surrounded by highly intelligent people all working together towards a common goal.
Key Responsibilities
- Lead enterprise IT operations, infrastructure, cybersecurity, end-user support, and shared technology services.
- Establish scalable technology standards, governance models, and support frameworks that enable growth.
- Drive enterprise platforms, collaboration tools, identity management, device management, and shared services.
- Oversee enterprise integration services, data access controls, monitoring, and shared data infrastructure.
- Develop and execute enterprise AI governance, evaluation, adoption, and enablement strategies.
- Strengthen cybersecurity, business continuity, disaster recovery, and acquisition technology integration practices.
- Lead technology teams, vendor relationships, contracts, licensing, and operating budgets.
Requirements
- 10 years of progressive leadership experience in enterprise IT, infrastructure, cybersecurity, and technology operations.
- Experience leading technology teams across multiple locations, business units, brands, or operating divisions.
- Strong knowledge of enterprise applications, cloud technologies, infrastructure, identity management, integrations, cybersecurity, and AI solutions.
- Experience partnering with executive leaders, product owners, and development teams in matrixed organizations.
- Proven success developing talent, managing vendors, and overseeing budgets and contracts.
- Experience supporting acquisition integrations and technology standardization initiatives preferred.
- Private equity-backed, home services, franchise, or multi-location operating experience preferred.
- Bachelor degree in a relevant discipline; advanced degree preferred.
- Ability to travel approximately 25%-30% of the time.
Benefits
- Opportunities for professional growth and development tied to your personal interests
- A transparent, supportive, and collaborative work environment
- The chance to make a positive impact on our communities and the environment
- Competitive: Health, dental, and vision coverage; PTO; Paid Holidays; Life Insurance; 401k with match
About us
Infinity Home Services (“IHS”) was founded by Wisconsin entrepreneurs with a simple but ambitious goal: to raise the standard of residential roofing and exterior remodeling and “Save our Communities from Unscrupulous Contractors.”
Today, we are recognized as a leader in our industry delivering exceptional roofing, windows, and siding installation services using only the most trusted, top‑quality materials.
Our platform brings together a family of respected local brands, empowering each to enhance service delivery, strengthen community presence, and expand market share. We stand behind every job we perform, using top quality materials, best‑in‑class installation practices, and an ongoing commitment to do the right thing.
IHS is rapidly expanding both organically and through strategic acquisitions. As we shape the future of the Home Services industry, we seek ethical, forward‑thinking professionals who bring innovation, integrity, and craftsmanship to their roles. The work we perform directly protects our customers’ most important investment, their homes!
IHS is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.