What are the responsibilities and job description for the Project Advisor position at Infinity Home Services?
Role Overview
As the team’s Project Advisor, you will meet with homeowners at company-provided appointments, inspect roofing systems, identify customer needs, and recommend roofing solutions that combine quality, value, and a strong customer experience. You will guide customers through product options, applicable insurance processes, estimates, financing or payment solutions, and the decision-making process through the close of the sale.
As an essential part of the Sales team, you will complete accurate project documentation, provide inspection information that helps Production plan successful installations, and maintain clear communication with customers and internal teams throughout the job lifecycle.
You will be part of a very collaborative, very agile team working collectively to fulfill our mission of saving our communities from unscrupulous contractors. We promise an open and transparent environment where you’ll be surrounded by highly intelligent people all working together towards a common goal.
Key Responsibilities
• Run pre-set customer appointments provided by the company.
• Perform thorough rooftop inspections when safe access is possible and attic inspections when feasible to assess ventilation and potential damage.
• Educate homeowners on roofing solutions, applicable insurance processes, and available product options.
• Present detailed estimates and financing or payment plans, negotiate solutions, and close sales.
• Complete all required paperwork and documentation after a job is sold.
• Mark up inspection photos to provide the Production team with information needed for effective job planning.
• Maintain consistent communication with customers and internal teams throughout the job lifecycle.
Requirements
• Proven sales experience in the construction or home improvement industry.
• Strong negotiation and closing skills.
• Excellent communication and presentation abilities.
• Ability to build and maintain strong client relationships.
• Good understanding of project estimation and specification processes.
• Demonstrated history of personal and professional integrity.
Benefits
• Fully commission-based compensation tied to individual sales performance, with training pay.
• Unlimited performance-driven earning potential.
• Opportunities for professional growth and development tied to your personal interests.
• A transparent, supportive, and collaborative work environment.
• The chance to make a positive impact on our communities and the environment.
About us
Skywalker Roofing was established in 2003 in Stokesdale, North Carolina, and has grown into one of the leading roofing companies serving Virginia and North Carolina’s Triad area. As a brand of Infinity Home Services, Skywalker Roofing continues to expand through its commitment to employees and the communities it serves.
Infinity Home Services (“IHS”) was founded by Wisconsin entrepreneurs with a simple but ambitious goal: to raise the standard of residential roofing and exterior remodeling and “Save our Communities from Unscrupulous Contractors.”
Today, we are recognized as a leader in our industry delivering exceptional roofing, windows, and siding installation services using only the most trusted, top‑quality materials.
Our platform brings together a family of respected local brands, empowering each to enhance service delivery, strengthen community presence, and expand market share. We stand behind every job we perform, using top quality materials, best‑in‑class installation practices, and an ongoing commitment to do the right thing.
IHS is rapidly expanding both organically and through strategic acquisitions. As we shape the future of the Home Services industry, we seek ethical, forward‑thinking professionals who bring innovation, integrity, and craftsmanship to their roles. The work we perform directly protects our customers’ most important investment, their homes!
IHS is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.