What are the responsibilities and job description for the Front Desk position at INFINITY HEALTH CARE LLC?
We are seeking a dedicated and professional Front Desk Agent / Medical Assistant to join our team. The ideal candidate will serve as the first point of contact for our patients, providing exceptional customer service and ensuring a welcoming atmosphere.
Duties
- Greet and welcome patients upon arrival, ensuring a positive first impression.
- Manage check-in and check-out processes efficiently while maintaining accurate records.
- Handle patient inquiries and requests with professionalism and courtesy.
- Maintain clean and organization work area.
- Confirm patient demographics.
- Call patients to confirm appointments.
- Verify patient insurance
- Take vitals when necessary
- Room patient when needed
- Strong customer service skills with a friendly demeanor.
- Ability to take vital signs.
- Medical terminology
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Excellent communication skills, both verbal and written.