Medical Office Manager

Position Overview

We are seeking a highly organized, client-facing Office Manager to oversee daily operations and lead the administrative and front-of-house team at our high-volume Southampton location.

This role blends operational leadership with luxury client experience management. You will be responsible for ensuring seamless day-to-day performance while maintaining an elevated, polished environment reflective of a premium medical brand.

This is an ideal opportunity for a strong manager who thrives in a fast-paced healthcare or wellness setting and wants room to grow within a rapidly expanding organization.

Key Responsibilities

Operational Leadership

• Oversee daily operations of a busy medical longevity center
• Manage and lead front desk/client concierge staff and support medical professionals
• Own scheduling operations for providers and treatments
• Ensure smooth coordination between longevity services and functional medicine practice
• Maintain operational efficiency, workflow systems, and accountability

Administrative Oversight

• Manage payroll processing
• Oversee inventory management and supply ordering
• Maintain compliance and professional standards within a healthcare setting
• Monitor KPIs related to client flow and operational performance

Client Experience & Brand Stewardship

• Deliver and enforce a luxury, concierge-style client experience
• Ensure all client interactions (calls, texts, emails, in-person) are handled professionally and promptly
• Address escalated client concerns with poise and discretion
• Maintain a polished, welcoming, and high-end clinical environment

Qualifications

• 3 years of office management or operations leadership experience
• Prior experience in healthcare, medical aesthetics, wellness, or concierge hospitality strongly preferred
• Proven experience managing teams in a client-facing environment
• Exceptional communication skills and phone presence
• Tech-savvy and comfortable with scheduling systems and operational software
• Highly organized with strong multitasking ability
• Detail-oriented with strong follow-through
• Professional demeanor aligned with a luxury healthcare brand

Compensation & Benefits

• Competitive base salary
• 401(k)
• 12 days PTO
• $2,500 annual in-house healthcare credit
• 40% off additional medical procedures
• Complimentary use of longevity therapy machines
• Significant growth opportunity within a multi-location ownership group

Why This Role is Unique

This is not a traditional medical office manager position. This is a leadership role within a modern, high-visibility longevity center combining advanced technology, functional medicine, and concierge care. The right candidate will have the opportunity to grow with a brand that is redefining healthcare in the Hamptons market.

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person

Salary : $70,000 - $75,000