ADMISSION SPECIALIST

SUMMARY
Counsels and aids individuals and families requiring assistance dealing with substance abuse problems, such as alcohol or drug abuse by performing the following duties. This role reports to the Admissions Manager.

ESSENTIAL FUNCTIONS
• Answers admissions calls, screens and motivates clients for treatment and removes logistical barriers to admission
• Serve as back up to answer overflow calls during shifts in which primary admissions officer cannot answer the call at designated times
• May also be asked to set tasks for other admissions officers to follow up on
• Responsible for screening callers for detox, inpatient, or outpatient programming
• Admitting, consulting, and marketing for clients
• Assisting an admissions coordinator with development, VOB, recruiting strategies, and implementing duties involving clients
• Working in a team environment with a great attitude and desire to help clients
The job duties listed in this job description may not be inclusive of all requirements of this position. Other duties may be assigned by your supervisor.

Supervisory Responsibilities: This job has no supervisory responsibilities.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPUTER SKILLS
To perform this job successfully, an individual should have knowledge of Microsoft Office (Word, Excel and Outlook) as well as CRM platforms, specifically Sales Force.

PHYSICAL DEMANDS
 While performing the duties of this job, the employee is regularly required to stand, sit, talk,
hear and use hands and fingers to operate a computer, telephone, or keyboard.
Ability to sit at a desk and computer for an extended period of time.
Vision, hearing, manual dexterity, and eye-hand coordination must be adequate for
performance of job duties.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate