What are the responsibilities and job description for the Customer Service Representative position at Infinite Home Solutions?
ResponsibilitiesRespond to customer inquiries via phone, email, chat, or social mediaProvide accurate information about products, services, and policiesResolve customer issues efficiently with a positive attitudeDocument customer interactions in our CRM systemCollaborate with internal teams to troubleshoot and escalate issuesMaintain a high level of professionalism and customer satisfactionRequirementsStrong communication and problem-solving skillsPhone etiquetteComfortable using computers, CRM software, and multitaskingPrior customer service experience is a plus but not requiredAbility to remain calm and empathetic in challenging situationsReliable, punctual, and able to work in a fast-paced environment
Salary : $17 - $18