What are the responsibilities and job description for the Mainframe Production Control Specialist position at Infinite Computer Solutions (ICS)?
We're seeking for an Mainframe Production Control Specialist for our direct client. Please review the below job Description and revert with your interest for the same.
Job Details:
Job Title: Mainframe Production Control Specialist
Location: Columbus, OH
Duration: 12 Months contract
2nd shift Schedule, Timings: 3:15 PM -11:45 PM. Weekend coverage
Primary Tools: Control-M, TSO, JCL, JES2, PRISMA Host Print, zOS commands/console
Summary:
- Responsible for the monitoring of the client Mainframe Systems, and batch processing for a shift.
- Taking action and/or engaging support team when exceptions occur.
- Knowledge of JCL and being able to follow batch rerun / restart instructions.
- In addition, this position acts as one of the CSC (Customer Service Center) agents accepting incoming calls, opening tickets in ServiceNow, first call resolution, and client escalations.