What are the responsibilities and job description for the Customer Service Associate position at Infin Moving?
Job Description
Infin Moving is seeking a dependable and customer-focused Customer Service Associate to support our Hartford operations. This role is responsible for assisting clients with service inquiries, scheduling moving appointments, and ensuring a smooth customer experience from booking through move completion.
- Assist customers with inquiries regarding moving services
- Schedule residential and commercial moving appointments
- Provide information on pricing, availability, and service options
- Maintain and update customer records accurately
- Coordinate with dispatchers and moving crews
- Resolve client concerns professionally and efficiently
- Support daily office and customer service operations
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer and data entry abilities
- Organizational and multitasking skills
- Reliable attendance and professionalism
- Previous customer service experience preferred
- Competitive hourly pay
- Paid training
- Supportive team environment
- Growth opportunities within the company
Salary : $18 - $28