What are the responsibilities and job description for the MAC Admin EUC MacBook & L2 Network Specialist position at InfiCare?
Job Title: Senior IT Support Engineer — MAC Admin / EUC (MacBook & L2 Network Specialist)
Location: Redwood City, CA (Hybrid — 3 days onsite)
Job Type: Contract
Experience: 5–7 years
Job Overview
Key Responsibilities
- Provision, update, and secure endpoints using enterprise MDM solutions (Jamf Pro, Kandji, Mosyle)
- Manage and troubleshoot Layer 2 switching environments including VLANs, STP, LACP, and trunking
- Resolve enterprise Wi-Fi issues, perform heat map audits, optimize RF performance, and manage 802.1X RADIUS authentication
- Maintain core local services: DHCP, DNS, IPAM, subnets, and office routing
- Administer office edge firewalls (Fortinet, Palo Alto Networks, Meraki MX) including NAT, port forwarding, and VPN connections
Required Skills
- macOS expertise: Shell scripting (Zsh/Bash), system configuration management, deep OS-level diagnostics
- L2 networking: TCP/IP, VLANs, STP, LACP, 802.11a/b/g/n/ac/ax wireless standards
- MDM platforms: Jamf Pro, Kandji, or Mosyle alongside IdPs such as Okta, Microsoft Entra ID, or Google Workspace
- Endpoint security: FileVault encryption, EDR software, OS compliance policies
- Firewall administration: Fortinet, Palo Alto Networks, Meraki MX; VPN (IPsec, OpenVPN, WireGuard)
Preferred Skills
- Apple Certified Support Professional (ACSP)
- Jamf Certified Admin
- CCNA or Network certification
Location & Work Model
Redwood City, CA — Hybrid (3 days onsite per week). Non-local candidates are welcome to apply.
Engagement Details
This is a contract engagement. Interested candidates should have a strong background in macOS endpoint management and enterprise network administration in fast-growing technical environments.