Program Interim Communications Lead

Title: Program Interim Communications Lead

Location: Boston, MA 02108 (Hybrid)

Job Type: Contract

Job description:-

• Audit the current progress of the project’s communications teams to ensure all activities are synchronized with the broader project roadmap.
• Draft and distribute high-quality content, including project briefings, status updates, stakeholder engagement, and presentations, following established templates and tone.
• Coordinate the development and distribution of project-related materials such as announcements, reports, and newsletters.
• Review and maintain existing project distribution lists to ensure all stakeholders receive critical project updates.
• Manage the project’s SharePoint document sharing site to ensure the correct filing of materials related to project management and deliverables.
• Review the content of BEST website to recommend updating or additions to the content.
• Monitor feedback channels and escalate complex concerns to the Project Manager.
• Maintain trusted relationships with all staff and stakeholders, ensuring they remain informed, engaged, and "project-ready".
• Provide regular progress reports to program leadership and maintain meticulous documentation to ensure project continuity.

Qualifications

• Proven ability to quickly "step into" a complex project environment and build immediate credibility with a large team.
• Demonstrated experience in project communications, public relations, or a related field.
• Proven ability to draft professional business correspondence and engaging content quickly.
• Ability to rapidly learn the BEST program’s language and organizational culture to maintain continuity.
• Proficient in MO365, especially PowerPoint, and digital communication tools such as Mailchimp and/or WordPress.
• Proven ability to pivot between reactive, time-sensitive project announcements and the proactive development of a long-term communications roadmap.

Technical Skills

• Communication Platforms: SharePoint, MO365 (Teams, Outlook), Mailchimp, WordPress
• Presentation & Design: Microsoft PowerPoint
• Distribution & List Management: Email distribution list management, audience segmentation
• Program/Project Communications: ERP program communications, status reporting, project briefings, newsletters
• Change Management Frameworks: Organizational Change Management (OCM) — communications track experience on large enterprise programs.