What are the responsibilities and job description for the IT Support Engineer position at InfiCare Technologies?
Position: IT Support Engineer
Duration: Contract/Fulltime
Location: Owings Mills, MD
Qualifications:
- 3–7 years of experience in EUC / IT Operations / Infra Support.
- Bachelor’s degree in IT / Computer Science or equivalent.
- Windows 10/11, basic macOS support.
- Microsoft 365 administration
- SharePoint Online user and site support.
- Active Directory & Azure AD.
- Microsoft Intune (device management, patching, compliance).
- Basic networking (VPN, LAN, DNS).
- Understanding of data center hardware and operations.
- ITSM and asset management tools.
- Microsoft Modern Workplace / Intune certifications