What are the responsibilities and job description for the Mainframe Operator position at InfiCare Staffing?
Role : Mainframe Operator
Location: Pontiac, MI — Onsite Only (No remote or hybrid)
Duration: Continuous Contract
Summary
The role involves monitoring IBM Mainframe control consoles, triaging and escalating technology incidents, and utilizing graphical monitoring tools such as What's Up Gold, Pingdom, and PRTG to track service availability and infrastructure health.
Required Skills
- Mainframe: IBM Mainframe — in-depth knowledge, 5 years of hands-on experience
- Job Control Language: Mainframe JCL review and validation (preferred)
- Monitoring Tools: What's Up Gold, Pingdom, PRTG Network Monitor
- Collaboration & Communication Tools: Microsoft Teams
- Process: Incident management and escalation workflows