What are the responsibilities and job description for the Channel Operations Specialist position at InEight?
Company Description
InEight is a leader in construction project controls software, empowering over 850 companies taking on challenging projects in industries including construction and engineering; transportation infrastructure; mining; water; power and renewables; and oil, gas and chemical. Uniquely suited to capital construction and other complex work, our integrated modular software manages projects with over $1 trillion globally.
Based in Scottsdale, Arizona, InEight supports a remote work model with employees working throughout the United States, Canada, Australia, Sri Lanka and Europe. InEight, an ISO 9001:2015-registered company, is a subsidiary of Kiewit Corporation (Kiewit). Kiewit, through its subsidiaries, is one of North America's largest and most respected construction and engineering organizations.
InEight is a fast-paced, innovative company comprised of high-energy teams of self-starters playing integral roles in shaping the future of capital projects around the world. Our industry-leading solutions, dedicated employees, and proven leadership team provide a solid foundation to support our continued growth and success.
We offer our fulltime employees a comprehensive benefits package that's among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.
Position Summary
The Channel Operations Specialist supports InEight's Channel Partner program by providing operational, analytical, and technical support that enables scalable partner growth. This role partners closely with Sales, Marketing and Channel Partners to improve pipeline visibility, maintain CRM data, support partner activities, and provide insights that help drive growth. The primary focus of this position is to ensure the Channel Partner program operates efficiently through process management, reporting, and account intelligence.
Responsibilities
#InEight
InEight is a leader in construction project controls software, empowering over 850 companies taking on challenging projects in industries including construction and engineering; transportation infrastructure; mining; water; power and renewables; and oil, gas and chemical. Uniquely suited to capital construction and other complex work, our integrated modular software manages projects with over $1 trillion globally.
Based in Scottsdale, Arizona, InEight supports a remote work model with employees working throughout the United States, Canada, Australia, Sri Lanka and Europe. InEight, an ISO 9001:2015-registered company, is a subsidiary of Kiewit Corporation (Kiewit). Kiewit, through its subsidiaries, is one of North America's largest and most respected construction and engineering organizations.
InEight is a fast-paced, innovative company comprised of high-energy teams of self-starters playing integral roles in shaping the future of capital projects around the world. Our industry-leading solutions, dedicated employees, and proven leadership team provide a solid foundation to support our continued growth and success.
We offer our fulltime employees a comprehensive benefits package that's among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.
Position Summary
The Channel Operations Specialist supports InEight's Channel Partner program by providing operational, analytical, and technical support that enables scalable partner growth. This role partners closely with Sales, Marketing and Channel Partners to improve pipeline visibility, maintain CRM data, support partner activities, and provide insights that help drive growth. The primary focus of this position is to ensure the Channel Partner program operates efficiently through process management, reporting, and account intelligence.
Responsibilities
- Research and identify strategic target accounts, ownership groups, construction portfolios, project activity, and market expansion opportunities to support channel growth initiatives
- Build and maintain account intelligence, stakeholder mappings, and organizational charts for partners and prospective clients
- Partner with Marketing to develop prospect intelligence, and market insights
- Manage and maintain channel-related data, records, opportunities, and reporting within Salesforce CRM
- Create and maintain custom Salesforce workflows, automations, dashboards, and reports that support partner and sales activities
- Support Salesforce quoting processes and identify opportunities to improve efficiency through automation
- Evaluate win/loss data and provide insights that support strategic decision making
- Support with forecasting activities, pipeline analysis, and performance reporting
- Coordinate partner territory alignment, whitespace analysis, and account assignment activities
- Leverage AI-enabled tools to improve account research, meeting preparation, workflow efficiency, and operational effectiveness
- Bachelor's degree in Business Administration, Marketing, Analytics, Information Systems, or a related field preferred
- Experience in Sales Operations, Channel Operations, Revenue Operations, Salesforce Administration, or a related field
- Experience supporting pipeline management, forecasting, and sales reporting
- Strong research, analytical, and problem-solving skills
- Strong Salesforce CRM experience, including reporting, dashboards, workflows, and data management
- Excellent verbal and written communication skills
- Ability to manage multiple priorities and work effectively across teams
- Proficiency in Microsoft Excel, PowerPoint, Word, and Salesforce reporting tools
- Experience working with channel partner programs preferred
- Familiarity with construction, engineering, capital projects, or related industries preferred
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