What are the responsibilities and job description for the Veterinary Customer Service Representative (Overnight) position at IndyVet Emergency and Specialty Hospital?
Are you a Customer Service professional looking to step into a vital role in a lively ER/Specialty setting? If you are looking to advance and grow professionally, the incredible team at IndyVet Emergency and Specialty in Indianapolis, IN would like to talk to you.
About Us:
IndyVet Emergency and Specialty Hospital is an AAHA and Cat Friendly hospital that has provided innovative and compassionate care to Indianapolis and its surrounding communities for over 25 years. Our team collaborates to provide aid and comfort to pets and their families when unforeseen medical conditions arise. Our facility boasts human-grade MRI, CT, a blood banking program, an in-house laboratory, digital radiology, Ezyvet, and VetRadar.
About You:
The ideal candidate for this role has previous customer service experience in a healthcare setting. Experience in vet medicine is highly preferred. This person has a very established skillset and navigates all communication, including conflict, professionally and courteously. This is an invaluable position to serve the staff using creative problem-solving, upholding our gold standard of patient care, and continuing to foster a culture of teamwork.
Anticipated Schedule:
This is a full-time position.
Shift: Rotating 10/12-hour shifts- Overnight Shifts (6pm-6am)
Some weekends and holidays are required.
On-call rotation required.
Compensation: $17.00 to $18.00 depending on experience level, $2.00/hr shift differential from 6pm-6am
Benefits:
- CE Allowance
- Uniform Allowance - including SHOES!
- Paid Time Off
- Paid Holidays
- Employee Pet Discount
- 401k
- Medical/Dental/Vision
- Disability Insurance
- Life Insurance
We invite you to join us in helping people by helping their pets.
For more information about our hospital, please visit: www.indyvet.com
Salary : $17 - $18