What are the responsibilities and job description for the Case Manager position at Industry Health Solutions?
We are seeking a full-time Case Manager to join our Occupational Health team in Hatfield, PA. In this role, you'll work under the direct supervision of the Medical Director and in coordination with leadership to manage all aspects of workers' compensation cases, ensuring team members receive the right care while supporting compliance with OSHA, safety, and insurance requirements.
What You'll DoAs a Case Manager, you'll be the central point of coordination for workers' compensation injuries and illnesses. Key responsibilities include:
Case Management & Claims
Enter and track injuries, illnesses, and claims in OHM and CINCH systems
Coordinate with safety officers on OSHA-related questions
Notify adjustors about prescriptions, outside medical care, and red flag cases
Scheduling & Care Coordination
Arrange outside appointments (specialists, imaging, urgent care, ER) and transportation as needed
Provide necessary documentation to outside providers (medical history, test results, claim details)
Ensure supervisors, HR Business Partners, and ATCs are updated on work restrictions, lost time, and return-to-work status
Ongoing Case Oversight
Maintain regular communication with physicians, PAs, therapists, and providers
Monitor follow-ups, no-shows, and physical therapy progress
Upload and manage medical records and reports in OHM
Support team members through the process, including lost time and surgical recovery
Reporting & Compliance
Prepare OSHA recordables and modified duty reports
Respond to subpoenas and provide legal/adjustors with required documentation
Communicate updates on restrictions, treatment, and case outcomes with leadership and insurers
Previous experience in case management, occupational health, or workers' compensation strongly preferred
Strong organizational and communication skills
Ability to manage sensitive medical information with confidentiality
Proficiency with medical/claims tracking software (experience with OHM, CINCH, or similar a plus)
A collaborative, detail-oriented professional who can balance team member advocacy with compliance needs
Competitive salary range of $60,000-$70,000
Medical
Dental
401k Retirement Plan
PTO
Bonus Opportunities
Continuing education
Salary : $60,000 - $70,000