Documentation Specialist

About IEM

Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B in annual sales and 10,000 commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale.

Documentation Specialist 

Location: Fremont, CA

Reports To: Technical Program Manager

Salary Range:  $99,000 - $124,000 Annually

Position Summary 

This is a diverse role and your ability to build effective, collaborative relationships with internal and external stakeholders is essential to understanding and supporting the complexities of this rapidly growing program. 

As Documentation Specialist reporting to the Technical Program Manager, you will be responsible for, but not limited to, the following for our key enterprise client: 

Key Responsibilities 

Manage and track customer engineering submittals and O&M including: 

• Responsible for the creation and release of product engineering documentation for project specific applications.  Work directly with Commercial and Engineering and groups to prepare product submittal packages.  This product documentation is the basis of design for product manufactured to the plans and specifications of our Clients.  

• As-built, QC and field commissioning close-out/record documentation to form the final O&M package and deliver to the entity managing for a given build.  

• Provide assistance to design engineering professionals in order to ensure accurate design documentation. 

• Monitor and coordinate the overall timing and flow of both Product Submittal and O&M documentation releases for projects ensuring that schedules are being met. 

• Ensure that documentation standards and procedures keep pace with current practices and business requirements. 

• Advise management when changes to documentation standards and procedures are needed and assist in development of new standards and procedures to improve quality and efficiency 

• Communicate effectively with internal partners and customers and industry contacts (where required), in a timely and professional manner. Ensure all affected departments are well informed and provided with timely updates to open projects/concerns 

• Meet or exceed customer SLA criteria for documentation, RFI and resubmittals while providing feedback to commercial/engineering teams that will enable continuous improvement. 

Qualifications 

• Bachelor's degree in electrical engineering preferred, or equivalent in relevant experience. 

• The position requires excellent communications and employee relations skills. 

• Enthusiasm for learning and growth; proactively identifies opportunities and takes initiative to resolve issues. 

• Tendency to meet challenges with a problem-solver mindset. 

• Demonstrated ability to manage concurrent deliverables and work effectively in a dynamic, fast-paced environment. 

• Proficiency with MS Office 365, Adobe/Bluebeam, AutoCAD, BI software (Tableau, PowerBI) and ERP systems (Infor would be an asset) 
• Occasional travel outside of Canada is required. 

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Why Join IEM

At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.

Learn more about IEM at https://www.iemfg.com

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers

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