District Manager

CLIENT SUMMARY

Founded in 1946, Industrial Supply Solutions, Inc. (ISSI) is a faith-driven, servant-leadership-led industrial supply company specializing in providing conveying products and mining solutions to the aggregate industry. ISSI continues its steady, consistent growth by delivering exceptional value, high-quality products, and unparalleled service to quarries and aggregate operations across two-thirds of the U.S.

ISSI exists to treat teammates, customers, and suppliers as we ourselves would want to be treated—a philosophy grounded in their Christian Family Values:

• Shepherd – Protect and guide one another
• Grace – Extend compassion and forgiveness
• Light – Walk in truth and honor
• Love – Demonstrate unconditional devotion to serving others

ISSI’s culture can be summarized in one sentence: servant leadership with Christian family values.

Their mission centers on providing the safest, best total cost of ownership solutions for customers while maintaining operational excellence and long-term relationships across the aggregate market.

POSITION OBJECTIVE

The District Manager – North Central is responsible for growing and leading ISSI’s district operations across Colorado, Iowa, Nebraska, Kansas, southern Minnesota, and Missouri, championing both the company’s Christian Family Values and its commitment to superior customer service.

This leader will work shoulder-to-shoulder with Account Executives, Operations Managers, suppliers, and customers, driving revenue, gross margin, and operational health across multiple branches. The District Manager will partner closely with the existing District Manager to collaboratively lead the region.

This role is both relational and highly active in the field—not an office-based management role. The District Manager will support account executives on joint calls, meet with strategic customers, engage with suppliers, and ensure ISSI’s service and values are represented throughout the district.

POSITION KEY RESPONSIBILITIES

• Model and uphold ISSI’s core values—leading with integrity, humility, service, and respect in all interactions with teammates, customers, and suppliers.
• Lead cross-functional teams across Colorado, Iowa, Nebraska, Kansas, southern Minnesota, and Missouri, including outside sales, inside sales, operations, and warehouse teams.
• Conduct regular joint sales calls with Account Executives to strengthen customer relationships, support business development, and demonstrate ISSI’s value proposition.
• Build and nurture long-term relationships with plant managers, area managers, VPs, and decision-makers within the aggregate and mining industry.
• Support and coach Account Executives in territory planning, forecasting, and strategic sales approaches using ISSI’s updated mapping and customer-targeting tools.
• Partner closely with the co-District Manager to share leadership responsibilities, leverage each other’s strengths, and ensure operational alignment across all branches.
• Meet and exceed district performance goals including revenue, gross margin percentage, profitability, and customer service excellence.
• Collaborate with suppliers to ensure ongoing training, product knowledge development, and joint customer visits that support sales growth.
• Ensure strong operational performance across all district branches, including customer service, warehouse operations, and field execution.
• Coach, develop, and hold accountable the district’s Operations Managers, Sales Representatives, Inside Sales Team, and Warehouse Support — fostering a culture of teamwork, ownership, and continuous improvement.
• Represent ISSI professionally in the field, serving as a trusted leader who brings clarity, communication, and value to every team and customer interaction.
• Support onboarding and development of new hires within the district, ensuring alignment with company standards and expectations.
• Identify opportunities for operational and sales improvement and implement scalable systems and processes to strengthen district performance.

SKILLS & EXPERIENCE NEEDED

• Bachelor’s degree preferred, or 10 years of industry experience in mining, aggregate, conveying, or industrial supply
• 5 years of proven leadership experience managing teams in sales, operations, or multi-site environments
• Strong communication skills with the ability to foster a collaborative, transparent, and inclusive work environment
• Relationship-driven leader who can confidently engage with plant managers, field teams, suppliers, and executives
• Experience supporting or implementing sales processes, forecasting tools, and strategic account planning
• Ability to coach and develop teams, hold people accountable, and lead through influence rather than authority
• Comfortable working in the field, conducting joint customer visits, and spending regular time at branch locations
• Strong operational understanding, including warehouse workflows, customer service, and product application
• High level of integrity, humility, and professionalism; leads by example
• Systems-minded with the ability to identify inefficiencies and implement scalable improvements
• Motivated by purpose, service, and team success rather than individual recognition or compensation
• Approachable and steady under pressure; able to navigate diverse customer and employee personalities
• Organized and detail-oriented, capable of managing multiple priorities across a wide geographic territory
• Willingness to travel regularly throughout Colorado, Iowa, Nebraska, Kansas, southern Minnesota, and Missouri (approximately 5 nights/month)
• Adaptable, eager to learn ISSI’s culture, processes, and tools, and able to onboard quickly
• Confident presenter able to deliver clear, persuasive communication to internal teams and external customers
• Strong problem-solving skills with the ability to assess situations, make decisions, and follow through effectively