Quality Manager

Industrial Recyclers, LLC is a leading plastics recycler headquartered in Sidney, Ohio, operating multiple processing facilities across Ohio and Indiana. We process post-industrial and post-consumer plastics — including regrind, blends, and specialty material streams — into high-quality recycled resin sold to manufacturers across North America.

We are in an active growth phase, building the systems, certifications, and talent required to scale. The Quality Manager role is a critical leadership hire as we build our ISO 9001-compliant quality management system from the ground up. This person will not inherit a finished system — they will build one.

Job Overview

The Quality Manager owns the entire quality function at Industrial Recyclers. This is a hands-on leadership role responsible for building, staffing, and operating a quality organization that covers the full material journey — from incoming raw material through final packaged product. The Quality Manager leads a team of 5–6 direct reports and works cross-functionally with Operations, Engineering, and the executive team to drive measurable quality outcomes across all IR facilities.

This role is ideal for a builder — someone who thrives in a structured-but-growing environment, is comfortable creating systems where few exist, and brings the organizational skills and technical depth to lead a quality organization through ISO 9001 certification and beyond.

Core Responsibilities

Quality Management System (QMS)

• Own, build, and sustain IR’s ISO 9001-compliant Quality Management System across all facilities
• Lead IR through ISO 9001 certification — gap assessment, documentation, internal audits, and registrar audit
• Maintain the Quality Manual, procedures, work instructions, and controlled document library
• Own the internal audit program — schedule, execute, and close findings

Team Leadership

• Develop, and lead a team of 5–6 Quality Technicians / Specialists across IR facilities
• Build a culture of quality ownership on the production floor — quality is everyone’s job, not just QC’s
• Set clear expectations, KPIs, and development plans for each direct report
• Be present across facilities — this is not a behind-the-desk role

Non-Conformance & Corrective Action

• Own the NCR process end-to-end: initiation, containment, root cause analysis, corrective action, verification
• Drive 8D, 5 Why or equivalent root cause methodology for recurring issues
• Ensure all customer complaints receive a timely, documented response
• Maintain corrective action tracking and trend analysis

Cross-Functional Collaboration

• Partner with Engineering on process capability studies and equipment-related quality issues
• Work with Operations to eliminate quality-related production delays without sacrificing standards
• Collaborate with the centralized Maintenance team on equipment calibration and PM scheduling as it relates to quality
• Support the executive team with quality data for customer presentations, audits, and the company’s exit readiness initiatives

Qualifications

Required

• ISO 9001 Experience: Demonstrated experience working within, implementing, or maintaining an ISO 9001 QMS. Familiarity with the standard’s structure, documentation requirements, and audit process is required.
• Quality Leadership: 3 years leading a quality organization or quality team, with direct report responsibility. Experience building or significantly growing a quality function is strongly preferred.
• Plastics / Materials Experience: Background in plastics manufacturing, recycling, compounding, or extrusion. Must be able to credibly engage with technical discussions about material properties, contamination, and process controls.
• Organizational Skills: This role requires managing multiple quality domains across multiple facilities simultaneously. Must be able to build systems, maintain documentation, and execute structured processes with discipline.
• Builder Mentality: IR is building its quality organization from the ground up. The right candidate is energized by that, not intimidated by it. Must be comfortable creating structure where little exists.
• Communication: Must be able to communicate clearly across all levels — production floor technicians, department managers, and executive leadership. Written and verbal clarity required.

Preferred

• ISO 9001 Lead Auditor certification
• Background in recycled resin, post-industrial, or post-consumer materials
• Familiarity with extrusion operations, MFI testing, contamination analysis, or sieve testing
• Experience supporting a company through a quality certification for the first time
• CQM, CQE, or equivalent ASQ certification

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $54,708 - $79,460