Field Application Engineer

About Us:

How many companies can say they've been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

What's the role?

As a Field Applications Engineer, you'll partner with our customers and the ZEISS sales team to provide both pre-sales and post-sales support. This includes delivering product demonstrations, offering technical consultation, and ensuring customers can effectively use our hardware and software solutions.

Your work will involve a mix of activities - from formal and custom training sessions to on-site and remote support, as well as programming and measurement services. This is a consultative, customer-facing role that requires professionalism, technical expertise, and a strong commitment to customer satisfaction.

Sound Interesting?

Here's what you'll do:

• Provide technical consultation to field sales teams and the Industrial Metrology (IM) dealer network on advanced applications and systems

• Ensure accurate technical information is shared with the sales force

• Focus on advanced applications and introduce new ZEISS technologies to the North American market

• Deliver technical training to sales teams and dealer partners

• Plan, prepare, and conduct high-quality customer demonstrations (in-house and on-site)

• Provide after-sales technical support to help customers successfully use ZEISS systems

• Deliver customer training as needed to support Applications Engineering staff

• Support all Carl Zeiss Industrial Metrology systems and respond to software/application inquiries

• Assist with software and system testing for product development; document performance reports

• Contribute applications expertise to projects, including analyzing inspection needs and quoting part programming costs

• Estimate Gage R&R results and implement quoted application items on-site

• Support IT-related issues, including Windows OS, networking, and database management

• Apply knowledge of Statistical Process Control (SPC) and Geometric Dimensioning & Tolerancing (GD&T)

• Perform other duties as required

Do you qualify?

• A Bachelor's degree in Engineering, Computer Science, or Physics (or equivalent work experience)

• Ability to read and interpret engineering drawings

• Strong technical writing skills for clear, concise reports

• Knowledge of 3D mathematics and programming in modern scientific languages

• Excellent verbal communication skills; comfortable presenting to audiences of all sizes

• Strong problem-solving skills and the ability to work independently from problem to solution

• Ability to learn on your own and find creative solutions to customer measurement challenges

• Self-motivation and comfort working independently

• Proficiency in Microsoft 365 and related software tool

Compensation:

Annual pay range: $66,000 - $83,000

Working Environment:

• Meet required qualifications to work with ITAR designated data.

• Ability to lift 50lbs from floor to table height.

• Ability to work flexible hours (nights and weekends).

• Must be a team player across the organization.

• Possession of a valid driver's license

We have amazing benefits to support you as an employee at ZEISS!

• Medical

• Vision

• Dental

• 401k Matching

• Employee Assistance Programs

• Vacation and sick pay

• The list goes on!

Your ZEISS Recruiting Team:

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).