What are the responsibilities and job description for the Inside Sales, Light-Duty Truck Parts position at Industrial Injection Services, INC?
Job Description
Industrial Injection is the leading distributor, supplier and remanufacturer of Diesel fuel systems, turbochargers and engines. We are family owned and operated for 40 years. We specialize in the design and manufacture of diesel fuel injection systems, turbochargers and other related products. We also provide services such as fuel system repair and maintenance, engine rebuilding and general pick-up truck maintenance. We strive to help our customers improve the performance and efficiency of their diesel engines.
Industrial Injection is looking for a dynamic, motivated Inside Sales Representative.
RESPONSIBILITIES
- Sells consultatively and makes recommendations to prospects and clients using various products and Brand Standards
- Develops and maintains a database of qualified leads using proven sales strategies/techniques
- Builds and fosters relationships and a network of referrals in the local community to create new opportunities for revenue growth
- Maintains accurate documentation for sales and prospecting activities and provides status reports as needed
- Completes all required client/project paperwork
- Identifies and resolves customer satisfaction issues
- Performs other duties as needed, such as answering the phone, helping at the front counter, consulting with customers, etc.
- Manage relationships with indirect, multi development units and big box retailers within territory.
- Build rapport, explain roles and responsibilities, provide marketing material, seek out event opportunities to increase penetration and generate revenue.
- Meet and exceed revenue and assigned strategic product unit targets.
- Become an expert in the competitive environment and be able to communicate regarding competitive offerings while effectively positioning Industrial Injection as the best performance diesel choice for assigned locations.
- Identify opportunities for business referrals within assigned portfolio.
- Participate in activities that promote Industrial Injection products and services, i.e., trade fairs, city events, etc.
- Probe and problem solve with customers to offer the right product solutions based on their needs as customer interaction opportunities present themselves.
- Provide exceptional customer service to all customers, both internal and external. Complete daily activity logs, sales reports, etc.
- Manage mileage and expense reports.
- Maintain valid driver's license, adequate automobile insurance coverage and must have appropriate working vehicle for transportation.
- Maintain knowledge with all current vendor lines
- Address any issues with customers
- Follow policies on returns and core credit policies
QUALIFICATIONS
- Ability to achieve goals and determine priorities.
- Relationship building skills are required for this position with the ability to work with internal and external customers at various levels.
- Must be self-motivated and self-disciplined and provide prompt follow-up to all customer inquiries.
- Must be able to keep organized, accurate records on daily activities and results.
- Strong organizational skills and time management skills are imperative.
- Strong presentation and leadership skills.
- Excellent verbal and written communication skills.
- Proficient in all aspects of computer work including internet searches etc.
- Ability to work independently and be able to effectively multi-task. Goal oriented.
- Proficient in Microsoft Office suite of products i.e., Word, Excel, Power Point, etc.
- Daily work and tasks are subject to change.
REQUIREMENTS
- A Valid Driver’s License and Reliable Personal Transportation required
- High School Diploma (or equivalent)
- Exceptional level of professionalism
- Strong telephone, interpersonal and communications skills
- High level of compassion and integrity
- Strong “one call/visit close” ability
- Must be able to multi-task, set priorities and manage appointments
- Proficient in Windows Microsoft Suite (Word, Outlook, PowerPoint, Excel)
- Independent, self-reliant, and self-motivated
- Punctuality: 8 am to 5 pm
- Preferred but not required. Ability to understand, speak and write Spanish.
We treat our employees right!
- Competitive wages and 401k
- Medical, dental, vision, and life insurance available
- Paid time off, paid holidays, and potential flexible work schedules
We’ve always believed in hiring the most awesome people and treating them right. We look for the best and brightest employees—no matter what their background. Variety and diversity mean better business decisions, services, and products. At Industrial Injection we participate in E-Verify and yes, in case you didn't catch it from the above, we are an Equal Opportunity Employer.
Job Type: Full-time
Schedule:
- 8-9 hour shift
Work Location: In person
Address: 1135 S 100 E Richfield Utah 84701
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Vision insurance
Application Question(s):
- Are you bilingual (English/Spanish)?
Experience:
- Light-Duty Truck Parts Sales: 2 years (Required)
Work Location: In person
Salary : $18 - $22