What are the responsibilities and job description for the Account Manager position at Industrial Distribution Corporation?
Position Summary:
Develop new business and maintain an existing customer base in your assigned division with opportunities for commercial and industrial products. Sales experience with industrial or technical products is a plus. We will provide training on division-specific products.
Essential Duties and Responsibilities:
- High volume of outgoing and inbound phone calls and emails daily
- Follow up on inbound sales leads
- Answer questions regarding products and/or capabilities
- Respond promptly to emails, phone calls, and other forms of correspondence
- Input and maintain accurate customer information within our CRM
- Create quotes that align with the needs of your customer's projects
Other Duties and Responsibilities:
- Perform all other duties as assigned
Qualifications:
- Strong work ethic
- Sales experience
- STRONG communication skills, including interpersonal skills to collaborate with other departments in the company
- Experience with CRM software, such as Goldmine, Act, Salesforce, or HubSpot
- Detail-oriented and organized
- Advanced keyboarding skills
- Advanced knowledge of Microsoft Office and standard search engines
Education/Certification:
- 2-4 year undergraduate degree
Physical Demands:
The physical demands described here represent those an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Prolonged periods of sitting at a desk and working on a computer