What are the responsibilities and job description for the Sunquest Information System (LIS) - Application Coordinator position at Indus Group Inc?
Title: RM - Sunquest Information System (LIS) - Application Coordinator
Location: Remote
Start Date / End Date: 6/29/2026 – 1/1/2027
POSITION OVERVIEW
The Health & Public Service (H&PS) team is seeking a Level 9 Packaged/SaaS Application Engineer to support the day-to-day operation, maintenance, and optimization of the Clinisys (Sunquest) Laboratory Information System in a dynamic healthcare environment. The team's mission is to partner closely with client stakeholders, vendor teams, and Accenture onshore and offshore support teams to ensure reliable system performance, timely issue resolution, and alignment between application capabilities and business needs.
DAY-TO-DAY RESPONSIBILITIES
· Serve as the subject matter expert for Sunquest LIS workflows, configuration, and application functionality, including Collection and Tempo.
· Manage and prioritize daily support, maintenance, incident resolution, and service requests in accordance with defined service level agreements.
· Collaborate with client stakeholders to understand operational needs and align system capabilities with business requirements.
· Coordinate with Accenture team members, software vendor resources, and offshore support teams to support ongoing operations and enhancements.
· Delegate and monitor tasks across support resources to promote effective communication, accountability, and timely delivery.
· Maintain system documentation, including workflows, build specifications, support procedures, and testing protocols.
TOP 3 REQUIRED SKILLS
· Sunquest LIS application support, coordination, or management (2 years)
· Hands-on experience with the Clinisys (Sunquest) LIS suite (2 years)
· Application operations experience in a healthcare or clinical environment (2 years)
ADDITIONAL DESIRED SKILLS
· Troubleshooting and cross-team coordination (2 years)
· Application documentation and testing support (2 years)
· Knowledge of healthcare privacy, security, and compliance requirements, including HIPAA (2 years)
· Medical Laboratory Science background
IDEAL CANDIDATE PROFILE
The ideal candidate brings strong application support experience, technical proficiency, and a clinical laboratory background combined with clear communication skills. They must exhibit a professional, collaborative tone and possess the ability to bridge communication gaps between technical teams, vendors, and client stakeholders in a distributed onshore/offshore delivery model.
Thanks & Regards
Shivam Rawat
Sr. Technical Recruiter (US Talent Acquisition)
Phone: 1 (907) 615-4199 (Ext. 4119)
Email: rawat@indus-grp.com
- Indus Group Inc.