What are the responsibilities and job description for the Front Desk Receptionist position at Indus Epic Healthcare?
Coordinate all appointment scheduling activities and ensure all telephone calls are adequately screened, transferred; messages are accurately taken and delivered. In addition, responsibilities include registration and insurance (eligibility) verification to insure payment of services provided by medical group providers and collect co-pays.
Knowledge & Skills
1. Knowledge of basic clerical and communication principles
2. Computer and typing skills
3. Operate multi-line system to answer incoming calls
4. Knowledgeable with Insurance eligibility and referrals (HMO & PPO)
5. Schedule appointments and collect co-pays
6. Knowledge of confidentiality standards and the ability to maintain confidentiality
7. Knowledgeable with medical terminology
Required Qualifications
1. High School Diploma or GED required
2. Excellent customer service
3. Fluent in Spanish
4. Knowledgeable with EMR
5. Main office in Pomona but have the ability to drive to Chino occassionally
Job Type: Full-time
Pay: $18.50 - $19.50 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $19 - $20