Business Systems Analyst n Pittsburgh, PA, location with our direct client

Indotronix is seeking a Business Systems Analyst in Pittsburgh, PA, location with our direct client

Position: Business Systems Analyst

Position Location: Pittsburgh, PA Hybrid

Days of the week: M-F

Working Hours (Flexible): 8 am-5 pm EST

Acceptable time zone(s): EST or CST

Duration: Contract to hire

Industry background:

Financial or banking background preferred

Roles and Responsibilities:

Looking for a detail-oriented and technically savvy Business Systems Analyst to join the Retail Lending Servicing Product Team, specifically working on Credit Card journeys.

Key Responsibilities:

• Conduct in-depth discovery and analysis across both front and back end systems, identifying opportunities, dependencies, and strengths.

• Research APIs, including reviewing documentation, assessing capabilities, and validating integration feasibility.

• Collaborate closely with Product Owners, developers, and other stakeholders to gather, refine, and prioritize requirements.

• Translate business and technical needs into clear epics, features, and user stories with well-defined acceptance criteria.

• Partner with QA and development teams to support testing, validate solutions, and confirm they meet business requirements.

• Investigate, analyze, and assist in resolving production incidents by identifying root causes, assessing customer impact, and working with technical teams on resolution and future prevention.

• Document process flows, system interactions, and functional specifications to support development, ongoing maintenance, and incident response readiness.

Technical Skills:

•Requirements elicitation and documentation (user stories, use cases, process flows)

•Data analysis, data mapping

•Systems design understanding (APIs, integrations, architecture)

•Modeling (process, data, workflows)

•Translating business needs into technical solutions

•Strong communication (bridge business and tech teams)

•Collaborates well in Agile settings and ceremonies

Flex Skills:

N/A

Soft Skills:

Verbal and written communication skills

Degrees/Certifications:

Bachelor's Degree is preferred

Role Differentiator:

-Ability to transform one of the top ten banks in the US

-Growth and exposure opportunities

Interview Process:

1. Virtual Interview with Manager (30 minutes)

2. Virtual Panel Interview with Digital Team (45min - 1 hour)

3. (Optional) with the Manager and his supervisor

Indotronix Commitment: A Safe and Inclusive Workplace" – Promoting a Culture of Inclusion, Respect, Equality, and Diversity: Ensuring Safety and Non-Discrimination.

We actively strive to attract, retain, and empower a diverse range of talented individuals, recognizing that diverse perspectives and experiences enhance our collective performance.

Breaking Barriers:  Your Potential Knows No Limits. Embrace Your Potential, Apply Today!"

Indotronix Commitment to Pay Equity - At Indotronix,  we are committed to Equal Employment Opportunity (EEO) and ensure pay equity across all job roles. We proudly champion equal pay for equal work, guaranteeing fair compensation for all employees based on their skills, experience, and contributions.

Celebrating & Honouring Veteran Contributions: Approximately 13% of our workforce are veterans (nearly twice the national average). This achievement underscores our deep commitment in fostering Opportunities for success to Civilian Careers

Recognition - Indotronix has been recognized as one of the largest staffing companies in 2023 by Staffing Industry Analysts – a testament to our continued growth, commitment to excellence, and the trust our clients and candidates place in us.

Compliance Indotronix upholds good corporate citizenship by complying with all applicable laws, including taxation, equal employment opportunity, statutory benefits, and data reporting. In 2023, we hired over 1,200 U.S.-based employees as consultants, contributing to workforce expansion and client service excellence.