What are the responsibilities and job description for the Assistant Showroom Manager position at INDOCHINO?
Company Description
Indochino is North America's leading made-to-measure retailer, offering custom suits, tuxedos, casualwear, outerwear, and accessories for everyone. Established in 2007, Indochino empowers customers to design their garments with personalized details, including fabrics, lapels, buttons, and monograms. Clothing is tailored to exact measurements and delivered directly to customers' doors within three weeks. With over 30 showrooms across North America and a seamless multi-channel experience, Indochino simplifies the custom wardrobe process. Headquartered in Vancouver, Canada, and employing over 600 team members globally, the company stays committed to innovation, exceptional design, and customer-inspired service.
Role Description
We are seeking a full-time Assistant Showroom Manager to join our team at our San Francisco, CA location. The Assistant Showroom Manager will support the Showroom Manager in leading daily operations, delivering outstanding client service, ensuring a high level of team productivity, and achieving sales and performance goals. Responsibilities include assisting with staff training, overseeing order processes, maintaining a visually appealing showroom, and acting as a supportive team leader to foster growth and collaboration. This is an on-site role, requiring active leadership and strong communication skills to uphold Indochino's standards and values.
Qualifications
- Strong leadership and team management skills to support staff growth and efficient showroom operations.
- Exceptional customer service abilities with a focus on providing a high-quality made-to-measure shopping experience.
- Knowledge of retail operations, including sales strategies, inventory management, and staff scheduling.
- Effective communication and interpersonal skills to build relationships with team members and customers alike.
- Attention to detail and problem-solving skills to ensure accurate order processing and showroom presentation.
- Proficiency in using retail management tools and systems is a plus.
- Experience in the fashion industry or with custom apparel is an advantage.
- Bachelor’s degree or equivalent professional experience preferred.
- A positive attitude with a willingness to learn and grow within the company.