What are the responsibilities and job description for the Warehouse Inventory Cycle Counter position at IndiMade Brands?
Description
About IndiMade Brands
At IndiMade Brands, we empower passionate makers to build and grow thriving businesses. As the leader in handmade supplies and ingredients, we proudly support over one million makers and small businesses with trusted products, high-quality supplies, and exceptional customer service. Our family of brands — including Wholesale Supplies Plus, Nature’s Garden, and The Flaming Candle — provides the tools and inspiration entrepreneurs need, from startup to scale-up.
Rooted in a culture of integrity, innovation, and community, we are committed to helping makers succeed while making a positive impact in the industries we serve.
Position Summary
The Cycle Counter is responsible for performing scheduled and ad hoc physical inventory counts to verify inventory accuracy in the distribution warehouse. This role identifies and helps resolve discrepancies between physical inventory and system records, supporting accurate stock levels for fulfillment and production operations.
Essential Duties And Responsibilities
Required
About IndiMade Brands
At IndiMade Brands, we empower passionate makers to build and grow thriving businesses. As the leader in handmade supplies and ingredients, we proudly support over one million makers and small businesses with trusted products, high-quality supplies, and exceptional customer service. Our family of brands — including Wholesale Supplies Plus, Nature’s Garden, and The Flaming Candle — provides the tools and inspiration entrepreneurs need, from startup to scale-up.
Rooted in a culture of integrity, innovation, and community, we are committed to helping makers succeed while making a positive impact in the industries we serve.
Position Summary
The Cycle Counter is responsible for performing scheduled and ad hoc physical inventory counts to verify inventory accuracy in the distribution warehouse. This role identifies and helps resolve discrepancies between physical inventory and system records, supporting accurate stock levels for fulfillment and production operations.
Essential Duties And Responsibilities
- Perform daily cycle counts of assigned inventory locations according to a set schedule
- Reconcile physical counts against warehouse management system (WMS) records
- Investigate and document the root cause of count discrepancies
- Adjust inventory records as authorized to correct verified discrepancies
- Report recurring or high-value discrepancies to the Inventory Control Manager
- Maintain organized, labeled, and accurately located inventory throughout assigned areas
- Support annual/periodic full physical inventory counts
- Use RF scanners and WMS software to record count data
- Identify damaged, expired, or mislabeled product and route per company procedure
- Collaborate with receiving, picking, and shipping teams to resolve inventory location issues
- Maintain a clean, safe, and organized work area in accordance with warehouse safety standards
- Perform other warehouse duties as assigned
Required
- High school diploma or equivalent
- 6 months of warehouse, inventory, or distribution center experience
- Basic math skills and attention to detail
- Ability to use handheld RF scanners and basic computer systems
- Prior cycle counting or inventory control experience
- Experience with a WMS (e.g., NetSuite, Shiphawk, or similar)
- Ability to stand and walk for long periods of time.
- Regularly lift up to 50 lbs and occasionally up to 75 lbs.
- Bend, squat, climb, and perform repetitive motions as needed.
- Push or pull carts and materials up to 500 lbs.
- Tolerance for working around fragrances, oils, or natural ingredients
- Monday through Friday 7:30am until 4:00pm; overtime as needed