What are the responsibilities and job description for the Room Attendant position at Indigo Road Hospitality Group?
HOSPITALITY STARTS HERE
Welcome to the heart of hospitality where our goal is to be the best job you'll ever have in this industry. No joke, it’s what we truly aim for! At The Indigo Road Hospitality Group (IRHG), we're passionate about redefining the hospitality industry by creating an environment where our people come first. Founded in 2009 by Steve Palmer, our belief is simple: by taking care of you, you'll naturally provide exceptional care to our cherished guests. It's not just a job; it's a family, a lifestyle, and a thrilling journey you won't want to miss.
POST HOUSE
Welcome to Post House, a coastal tavern and inn offering seasonal fare, classic cocktails, seven cozy hotel rooms and a bit of salty air. Situated in the heart of the Old Village, Post House is a home away from home for staycationers and travelers alike, a charming respite from the day-to-day hustle.
Built in 1896, 101 Pitt Street has a longstanding history as the neighborhood hub. Some hundred years and many iterations later, Post House now presents a contemporary take on the neighborhoods landmark, still bringing people together, in celebration over good food and with a few drinks in tow.
Essential Functions and Responsibilities of the job include, but are not limited to:
- Clean and service guest rooms, public areas and acts as Houseperson.
- Completes all tasks as assigned for the day to the standards of Skyline Lodge and our guests.
- Cover Room Attendant, Houseperson and Public Area assignments as assigned; cleaning public bathrooms, stocking carts, cleaning glassware, stripping rooms, and overall cleanliness of Lodge.
- Visually inspect room for cleanliness and appearance and signify completion for room.
- Keep housekeeping cart orderly and stocked throughout the day, maintaining a clean work environment.
- Ensure housekeeping areas, public areas and cart are restocked for the next shift.
- Respond quickly and efficiently to all guest requests; Practice chemical safety rules and follows procedures for needles and other hazardous materials.
- Report all suspicious persons, activities or hazardous conditions to the manager.
- Follow Lost and Found protocols.
- Maintain high standards of guest relations when in contact with the guest.
- Perform or assist with cleaning duties and proactively assists others when own tasks are completed.
WHAT YOU NEED:
- Must have mobility to walk through the front and back of the hotel, up and down stairs.
- Fluency in both English and Spanish highly desirable
- Must be available to work mornings, days, evenings, weekends and holidays.
- Prior cleaning experience is preferred.
- Good communication and multitasking skills.
- Ability to assist in all housekeeping roles.
- Ability to remain calm in various situations, use sound judgement and effectively solve problems.
IRHG PERKS:
- Competitive Compensation: Competitive base pay, performance-based bonuses (paid quarterly), and PTO benefits after 90 days.
- Health & Wellness: Comprehensive health insurance coverage, including medical, dental, vision, and more.
- Financial Planning: Access to a 401K plan with a 50% match on your first 6% investment, along with Roth options.
- Home Loan Program: We offer a zero-interest housing loan program to help you achieve your dream of home ownership.
- Employee Discounts: Enjoy discounts at our 15 restaurant concepts and growing boutique hotels division.
- Family Time: Benefit from 4 weeks of PTO for maternity/paternity leave.
The Indigo Road Hospitality Group is an equal opportunity employer, and we celebrate diversity in all aspects of our workplace. Everyone has a seat at our table.
Note: The above job description is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.