What are the responsibilities and job description for the Rental Branch Manager position at Indie Campers?
ABOUT US
Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.
With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.
Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.
THE ROLE
We're looking for a travel enthusiast to become the Branch Operations Manager of our depot in Las Vegas. You'll be the face of our company, reporting directly to the Regional Operations Manager, being responsible for managing the branch, in diverse aspects such as logistics, fleet, bookings, customer service and workforce management, with the assistance of central teams, while assisting other depots in the region.
WHAT WILL YOU WORK ON?
Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.
With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.
Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.
THE ROLE
We're looking for a travel enthusiast to become the Branch Operations Manager of our depot in Las Vegas. You'll be the face of our company, reporting directly to the Regional Operations Manager, being responsible for managing the branch, in diverse aspects such as logistics, fleet, bookings, customer service and workforce management, with the assistance of central teams, while assisting other depots in the region.
WHAT WILL YOU WORK ON?
- Managing, training, and coaching your team and occasionally assisting training at other branches;
- Ensuring the profitability of the depot by guaranteeing compliance with the business plan, as well as controlling costs;
- Establishing and maintaining relationships with suppliers and partners;
- Monitoring assets and reducing fleet downtime;
- Overseeing daily operations and helping out whenever needed;
- Serving as a direct point of communication for any urgency or unforeseen event;
- Play an active role in process optimisation.
- You have at least 2 years of work experience in a supervisory role in a fast-paced, operational environment;
- You have great communication skills and past experience in dealing directly with customers;
- You have a valid driver's license and feel confident enough to drive a campervan (mandatory);
- You're available to work on weekends and public holidays;
- You're a responsible person who takes their work seriously and can be relied upon;
- You're well-organized and you're good at solving problems.
- Being part of a young, fast-growing and innovative company where you make a difference;
- Career development opportunities in Field Operations or transitioning to an HQ role;
- Continuous training and coaching to develop the skills that matter to you;
- Compensation package that includes Performance and Referral Bonuses;
- Free Road Trips, so you can experience Indie firsthand trips around North America, Europe and Oceania
- Base pay between $60000 to 70000 uncapped sales commissions and customer satisfaction bonuses
Salary : $60,000 - $70,000
