What are the responsibilities and job description for the Software QA Supervisor position at Indica Labs?
Classification: FLSA Exempt
Reports To: VP, Software Engineering
Special Note to Applicants: This full-time position is currently available to internal applicants only. To be considered, the applicant must currently work for Indica Labs, LLC in a full-time or part-time capacity. Candidates who are not current employees will not be considered. Applicants must submit an updated resume and cover letter for consideration. This posting closes on Monday, November 17, 2025, at 5:00 p.m. Mountain Time.
Summary
Supervises all aspects of software and hardware testing, including design, implementation, execution, as well as debugging test processes. Directly supervises all employees in Software QA. This position interfaces with the Quality Assurance (QA), Development, Product, and Service teams to influence the testability of products, research and implement test methodologies, identify, document, and execute test plans and test cases.
Duties and Responsibilities
This position is based at our headquarters in Albuquerque, New Mexico.
Working Conditions and Physical Effort
Some travel may be required (No, or limited physical effort required No, or limited exposure to physical risk Work is normally performed in a typical interior/office work environment
Indica Labs, Inc. is proud to be an Equal Employment Opportunity, Affirmative Action, and Drug-Free employer. We take pride in providing equal employment opportunities to all employees and applicants regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Additionally, it is standard company policy to provide reasonable accommodations to qualified individuals who have protected disabilities to the extent required by applicable laws. All candidates will be required to submit unofficial transcripts as a condition of application. Due to the nature of our business, and to meet United States Federal, State, and International requirements, final selected candidates must pass a background check for employment.
Reports To: VP, Software Engineering
Special Note to Applicants: This full-time position is currently available to internal applicants only. To be considered, the applicant must currently work for Indica Labs, LLC in a full-time or part-time capacity. Candidates who are not current employees will not be considered. Applicants must submit an updated resume and cover letter for consideration. This posting closes on Monday, November 17, 2025, at 5:00 p.m. Mountain Time.
Summary
Supervises all aspects of software and hardware testing, including design, implementation, execution, as well as debugging test processes. Directly supervises all employees in Software QA. This position interfaces with the Quality Assurance (QA), Development, Product, and Service teams to influence the testability of products, research and implement test methodologies, identify, document, and execute test plans and test cases.
Duties and Responsibilities
- Supervises the collaboration with QA, development, and product teams during product design phase to assist with requirements review and design test plans and test cases
- Oversees the design and executes manual tests to ensure proper operation and performance of software applications
- Ensures continuous improvement of the Software Quality Assurance and Testing process and strategies by actively participating in process review sessions and Software Quality Assurance (SQA) meetings
- Leads the Software QA function for support of technical rollouts and upgrades as needed
- Designs, develops, and implements test plans and test cases for new and enhanced software releases and leads the Software QA Team towards successful completion of cases.
- Supervises all aspects of validation and verification, including functional structural, regression, load, and system testing to ensure hardware and/or software meets or exceeds standards and end-user requirements
- Ensures all explicit and implicit requirements are met during testing
- Oversees the execution of tests according to established plans and scripts
- Ensures appropriate documentation of test runs and results on every test are completed by team.
- Identifies and logs defects and issues found during testing, with detailed explanation, in defect/issue tracking system and ensures escalation to appropriate issue owners
- Researches and designs test cases to reproduce customer/production issues when needed to support the Support and Development teams
- Uses various tools effectively to assist in project completion, including but not limited to SQL, project management, and build tools.
- In a working role, Supervises Software QA Team
- Responsible for the appropriate accessing and handling of electronic Protected Health Information (PHI) as outlined by policy and the Health Insurance Portability and Accountability Act (HIPAA)
- This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice
- Bachelor’s Degree
- Relevant work experience can substitute for education on a year for year basis.
- Authorization to work in the United States, or appropriate authorization to work in the applicant’s current home country (Indica Labs, Inc. does not sponsor work visas)
- Authorization to work in the United States, or appropriate authorization to work in the applicant’s current home country (Indica Labs, Inc. does not sponsor work visas)
- Knowledge of SQA project involvement, application development lifecycle, and methodologies
- Knowledge of Windows operating systems
- Proficient skills in common business and office software (word processing, spreadsheet and e-mail)
- Strong organizational and analytical skills
- Basic knowledge of databases and database query language, such as SQL
- Ability to prioritize tasks to meet deadlines
- Ability to manage multiple tasks at one time
- Ability to communicate effectively both verbally and in writing
This position is based at our headquarters in Albuquerque, New Mexico.
Working Conditions and Physical Effort
Some travel may be required (