Wellness Associate (Part-Time) - The Wellness Center

Summary of Position: The Wellness Associate is the first point of contact for all visitors, patients, and members either in person or via phone by offering excellent hospitality and providing customer service to create a welcome fitness and therapy environment. The associate will discuss membership and financial options, process transactions, and assist in completing any and all required paperwork. Within this role the Wellness Associate will be responsible in directing individuals, orienting them on proper equipment use, and instruction on injury prevention.

Duties and Responsibilities

• Provides courteous customer service through assistance on the fitness flor and at the front desk
• Works closely with both personal coaches and fitness instructors while promoting specialty and group exercise classes
• Orients clients to the center areas and assists visitors and members on how to properly use the equipment
• Promotes safety of clients under supervision with special emphasis on minimizing risk of injury
• With the use of procedural guides, discuss financial options and transactions with individuals as well as assist in completing paperwork
• Responsible for answering phones, offering informative responses, data entry, and balancing cash receipts
• When required, cleaning equipment, laundry, and dispensing food/beverages from The Wellness Cafe
• Additional duties may be assigned by the supervisor

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

Education

• High school diploma or GED

Experience & Required Skills

• Proficient computer skills
• Ability to work with the public in a team-oriented, physical fitness environment
• Computer/technology literate and able to learn about new technological ideas
• Ability to lift and carry up to 50 lbs, and on some occasions more than 50 lbs
• This position requires physical abilities such as balanc, crouching, kneeling, reaching, standing, stooping, along with rapid/simultaneous mental and muscular coordination
• Must be able to work closely with others, possess a positive attitude and be able to complete assigned tasks

IWU Kingdom Diversity Statement

IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind.

LIMITATIONS AND DISCLAIMER

As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.