Electronics Technician

Department

PARKING SERVICES (IA-PARK-IUINA)

Department Information

IU Indianapolis Parking and Transportation Services strives to deliver innovative solutions that enhance campus access for our community. We are committed to developing sustainable transportation alternatives and programs that help reduce the University's carbon footprint.

We are proud to support IU Indianapolis commitment to creating a safe and welcoming environment for all who come to campus. Our employees are dedicated to identifying and reporting situations that could compromise the safety of our community, and providing an exceptional customer experience for everyone we serve remains our primary goal.

As a self-supported unit within Auxiliary Services, we do not receive funding from the state, the University, student fees, or tuition dollars. Revenue generated from parking fees is reinvested to maintain parking lots and garage facilities, operate free shuttle services for the University community, and provide complimentary vehicle services to those parking on campus.

Job Summary

Department-Specific Responsibilities

• Inspects, maintains, and repairs all electronic devices supporting Parking Transportation Services operations. This includes, but is not limited to, access and revenue control equipment across more than 70 lanes in 14 facilities, such as pay-on-foot stations, exit verifiers, industrial PCs, ticket dispensers, card readers, control gates, ticket validators, and parking meters.
• Perform hardware troubleshooting and resolve common equipment issues in the field. Responsibilities include
• Repairs or replaces damaged gates.
• Provides exceptional customer support while assisting customers with jammed credit cards, stuck tickets, or bill acceptor issues.
• Restores equipment functionality to maintain traffic flow and ensure accurate revenue collection.
• Conducts daily PCI compliance checks, including inspections for skimming devices that could compromise credit card security.
• Assists the Accounting team with audits and reconciliations related to parking revenue systems.

General Responsibilities

• Performs technical work: installs and maintains electronic equipment, performs preventive maintenance, makes repairs and performs upgrades to various systems in order to maintain optimal performance, reliability, and accuracy of the data produced by instrumentation.
• Supports integration and regular testing of instruments.
• Maintains service and repair records for all applicable equipment.
• Gathers price comparisons for budget.
• Keeps up with the latest technology.
• Makes informed recommendations to leadership.
• May assist customers with tech support.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED).

WORK EXPERIENCE

Required

• 1 year of electronics design, modification, trouble-shooting, and repair experience.

LICENSES AND CERTIFICATES

Preferred

• Valid driver's license and ability to be insured by Indiana University may be required upon hire.

SKILLS

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Highly thorough and dependable.
• Quickly troubleshoots and resolves problems.
• Ability to work in a safe and efficient manner.
• Ability to clearly express instructions and procedures in written form.
• Basic machining, metalworking, and woodworking skills.
• Experience in design, engineering and construction of mechanical systems and assemblies used for scientific research preferred.
• Ability to utilize computer aided design (CAD), word processing, and spreadsheet software.
• Familiarity with computer-controlled machine equipment, mills, lathes, welding techniques, hand tools, crane, and forklift operations.

Working Conditions / Demands

This role requires the ability to remain in a stationary position as well as the ability to move about the workplace for long durations. It requires effective communication, the ability to operate machinery, tools, and controls. The role requires the ability to ascend/descend ladders/stairs, and to position one's self in low level positions, detect a variety of chemicals and/or gases. The role requires the ability to ascend to rooftops and move in tight spaces to perform and complete inspections. The person in this role must be able to perform the essential functions with or without an accommodation.

Advertised Salary

Salary for the position is $42,161.60 per year

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.