What are the responsibilities and job description for the Registration Specialist position at Indiana University Health System?
Job Info
Schedule: Monday- Friday, 7:00am- 5:00pm
Location: Bloomington, IN
Overview:
The Registration Specialist serves as the first point of contact for patients in a fast-paced orthopedic and sports medicine practice seeing approximately 300–350 patients daily. This role is responsible for providing exceptional customer service while efficiently managing patient registration, appointment check-in/check-out, insurance verification, and demographic updates. The ideal candidate is highly organized, able to multitask in a busy environment, communicates effectively with patients and staff, and demonstrates a proactive, forward-thinking approach to problem-solving.
Additional Responsibilities:
- Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
- Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
- Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
- Answers incoming calls and directs patients and visitors appropriately.
Qualifications:
- High School Diploma/GED is required.
- Prefer relevant experience in a health care setting.
- Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
- Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
- Basic proficiency in MS Office (Word, PowerPoint, Excel).
Job Category: Revenue Cycle & Scheduling
Posting Date: 2026-07-02T20:18:36 00:00
Locations: 2605 E. Creeks Edge Dr Bloomington IN 47401
Job Schedule: Full time
Job Shift: Day