Part-Time Parking Enforcement, Evening Shift, Parking Operations

PARKING SERVICES (BA-PARK-IUBLA)

Parking Operations oversees the issuance of parking permits, enforcement of parking regulations and maintenance, and funding of new campus parking lots and garages. Parking staff interact daily with students, faculty and staff, departments, vendors, visitors, and the community as they conduct activity on the Indiana University (IUB) Bloomington campus. We strive to provide a consistently positive experience for our customers.

We are proud to support IU's commitment to create a safe and welcoming environment for all who come to our campus.

Part-time employees will be expected to perform various duties based on daily staffing needs.

Department-Specific Responsibilities

• Assists IUB Parking Enforcement office support staff with duties, including, but not limited to, computer data entry, database management, customer service, answering telephone calls and email correspondence, dispatching, and providing support to other Parking Operations personnel via 2-way radio.
• Patrols assigned areas of the IUB Campus, in all weather conditions, to enforce university parking regulations.
• Assists appointed Enforcement staff with patrols and other duties including, but not limited to, impounding improperly parked bikes and personal conveyances, towing improperly parked vehicles, and performing parking lot counts.
• Assists with the posting of signs and placing barricades in parking lots.
• Assists as needed with Booth Attendant duties in the 7th Street traffic booth, located near the IMU Circle Drive. This includes providing campus information and direction, monitoring vehicular traffic entering the inner campus area, and issuing citations for unauthorized entry. Patrol areas of campus adjacent to the booth enforcing parking regulations as needed.
  
  

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED)
  
  

Work Experience

Preferred

• 1 year of office experience.
• Prior customer service experience
  
  

LICENSES AND CERTIFICATES

Required

• Possess a valid driver's license with the ability to be insured by Indiana University upon date of hire
  
  

Skills

Required

• Strong customer service and communication skills (verbal and written)
• Ability to manage conflict and diffuse argumentative situations
• Understanding of Android based operating system for handheld units and tablets
• Capable of learning to operate Bluetooth peripheral equipment and 2-way radio system
• Use of basic hand tools
• Familiarity with computers and office productivity apps, including MS Office/365 and MS Teams
  
  

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. This role requires the ability to move up to 50 pounds. (often lifting 20-30 pounds) This position requires driving IU vehicles on roads surrounding campus and in IU parking lots and facilities. The person in this role must be able to perform the essential functions with or without an accommodation.

Bloomington, Indiana

15.00 per hour

A regular work schedule will be established. Shift times will be assigned based on availability and staffing needs during operating hours. Hourly staff may work a maximum of 29 hours per week.

EVENING SHIFT

This position is posted for an EVENING work schedule. Typical hours will be:

• Academic year: 28 hours weekly | Monday- Thursday, 3:00 PM- 10:00PM
• Summer Session: 24 hours weekly | Monday - Thursday, 2:00 PM - 8:00PM (Friday hours may be available during Summer Session)
  
  

PARKING ENFORCEMENT OFFICE HOURS OF OPERATION

Academic Year (Classes In Session):

• Monday - Thursday, 7:00 AM -10:15 PM
• Fridays 7:00 AM -6:15 PM
  
  

Summer And Semester Breaks:

• Monday - Thursday, 7:00 - 8:15 PM
• Fridays 7:00 AM - 6:15 PM
  
  

Operating Hours are reduced during summer and semester breaks, and shifts may be reduced, or shift times may be adjusted based on staffing needs.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)
  
  

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Part Time Employee

FLSA: Nonexempt

Job Function: Part Time Employee

Job Family: Part Time Employee

Click here to learn more about Indiana University's Job Framework.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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Telephone: 812-856-1234