Care Conduct Specialist (Student Conduct Specialist), Residence Life

RESIDENCE LIFE (BA-RESI-IUBLA)

Residence Life is a strategic campus partner in the Involvement and Belonging area of the Office of Student Life. We house approximately 13,000 predominantly first-year students in 14 traditional residence halls and 6 unfurnished apartment communities. In addition to our traditional floors, we have 21 Living Learning Centers and Thematic Communities.

Department-Specific Responsibilities

• Conducts initial case assessment and referrals of Residence Life reports in coordination with the Associate Director of Conduct for Residence Life. Once the case is determined to be a Residence Life conduct case, the Conduct coordinator applies charges to the case and assigns the case to Residence Life Hearing Officers and boards.
• Completes case and sanction/action plan audits.
• Serves as a resource for students and staff regarding policies and procedures contained in the IU Code of Student Rights, Responsibilities, and Conduct and the Residence Hall Rules and Regulations.
• Handles incident documentation, case exploration, adjudication, and sanctions/action planning.
• Assists with training and supervision of student (RA), graduate, and professional staff and Hearing Officers.
• Selects, trains, and advises the RHA Conduct Board.
• Serves as the main point of contact for the residence center's conduct board advisors.
• Works in assistance with the Associate Director of Student Conduct for Residence Life to serve as a liaison to the Office of Student Conduct and other Dean of Students offices regarding Residence Life Hearing Officer training, policy violations and sanctioning including alternative sanctioning, and referrals to other offices as appropriate.
• Places an emphasis on confidentiality of student concerns, university policy compliance, and a culture of care within all direct student interactions.
• Serves as a Hearing Officer for a variety of case levels.
  
  

General Responsibilities

• Develops and implements programs and initiatives that offer support for students facing student conduct allegations, which may also have legal implications with local or campus police.
• Manages an individual case load for incidents on and off campus that may affect student standing in relation to the student code of conduct, student safety and well-being, and/or university policies. Handles incident documentation, discovery, adjudication, and sanctions/action planning.
• Collaborates with staff in their own department, other departments, external entities as well as academic and campus leaders, on shared student conduct goals, often coordinating sanctions and action planning efforts for individual cases.
• Interfaces directly with students throughout the duration of the case, directing them to university resources such as staff in student support roles as appropriate. Places an emphasis on confidentiality of student concerns, university policy compliance, and a culture of care within all direct student interactions.
• Provides training to and serves as a resource for university constituents with high student interaction in order to educate on student conduct and the related procedures for case resolution.
• Runs reports on case progress, types of code violations, and sanction/action plan completion, reporting trends to manager.
• Performs frequent research and maintains knowledge of relevant university policies, the code of conduct, relevant laws and ordinances, and best practice procedures for handling student conduct issues.
  
  

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree in public affairs, social work, counseling, public health, education, business, or related field.
  
  

Preferred

• Master's degree in higher education student affairs or related field.
  
  

Preferred

WORK EXPERIENCE

• 2 years of experience in student conduct, higher education, or related field.
  
  

Skills

Required

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrated time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast-paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even under pressure.
• Demonstrated ability to maintain confidential information.
• Ability to work within tight time frames and meet strict deadlines.
• Ability to simultaneously handle multiple priorities.
• Effective conflict management skills.
• Demonstrated commitment to educationally focused conflict resolution techniques and programs.
  
  

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. This role requires the ability to review documents in their original format. The person in this role must be able to perform the essential functions with or without an accommodation.

Indiana University Bloomington

Bloomington, Indiana

This is an in-person position.

$53,000.00 - $54,000.00 annually

Monday - Friday, 8:00am - 5:00pm with occasional evenings and weekends

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)
  
  

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Career

FLSA: Exempt

Job Function: Student Services

Job Family: Student Support

Click here to learn more about Indiana University's Job Framework.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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Telephone: 812-856-1234