What are the responsibilities and job description for the Online Student Ambassador position at Indiana State University?
Position Details
Position Details
Student Employment Enrollment Requirements
Indiana State University student enrolled in at least 6 credit hours.
Comments to Applicants
All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link: student-employment-list-of-acceptable-documents.pdf
Notice of Vacancy Number
ST2600200
Job Title
Online Student Ambassador
Job Category
Regular Student Job
Job Type
Regular Student Jobs
Position Class Code
82100 - Student - Unrestricted
Student Pay Grade
999
Hourly Wage/Salary
10.00/hr
Job Summary/Basic Function
The online Student Ambassador serves as a positive representative of the institution, supporting prospective, new, and current online students through engagement, outreach, and peer-to-peer mentoring. This role helps foster a welcoming virtual learning community by sharing personal experiences, promoting student success resources, and assisting with online events, communications, and social media initiatives.
Specific Responsibilities
Work Schedule
Work remotely 2 hrs/week
Desired Start Date
10/05/2026
Open Date
09/03/2026
Close Date
10/03/2026
Required Relevant Education & Experience
High School diploma or GED
Required Field(s) of Study
N/A
Preferred Relevant Education and Experience
Current distance learner
Supervisory Responsibilities
This job has no supervisory responsibilities.
Required Certificates, Licenses and Registrations
Other Required Certificates, Licenses and Registrations
Preferred Certificates, Licenses and Registrations
Preferred Other Certificates, Licenses and Registrations
Knowledge, Skills and Abilities
Able to assemble, analyze and present data, Able to learn and retain information, Able to plan, organize, and implement projects in a timely manner, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Attention to detail, Must be comfortable networking with groups or individuals, Professional demeanor, high energy, dynamic personality and excellent communication and interpersonal skills, Proficiency with Microsoft Office and other computer applications, Proven verbal and written communication skills, Willing to interact with students
Other Knowledge, Skills and Abilities
NCAA Guidelines
All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.
No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual's involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.
Job Duties
Essential Duties and Responsibilities
Position Details
Student Employment Enrollment Requirements
Indiana State University student enrolled in at least 6 credit hours.
Comments to Applicants
All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link: student-employment-list-of-acceptable-documents.pdf
Notice of Vacancy Number
ST2600200
Job Title
Online Student Ambassador
Job Category
Regular Student Job
Job Type
Regular Student Jobs
Position Class Code
82100 - Student - Unrestricted
Student Pay Grade
999
Hourly Wage/Salary
10.00/hr
Job Summary/Basic Function
The online Student Ambassador serves as a positive representative of the institution, supporting prospective, new, and current online students through engagement, outreach, and peer-to-peer mentoring. This role helps foster a welcoming virtual learning community by sharing personal experiences, promoting student success resources, and assisting with online events, communications, and social media initiatives.
Specific Responsibilities
Work Schedule
Work remotely 2 hrs/week
Desired Start Date
10/05/2026
Open Date
09/03/2026
Close Date
10/03/2026
Required Relevant Education & Experience
High School diploma or GED
Required Field(s) of Study
N/A
Preferred Relevant Education and Experience
Current distance learner
Supervisory Responsibilities
This job has no supervisory responsibilities.
Required Certificates, Licenses and Registrations
Other Required Certificates, Licenses and Registrations
Preferred Certificates, Licenses and Registrations
Preferred Other Certificates, Licenses and Registrations
Knowledge, Skills and Abilities
Able to assemble, analyze and present data, Able to learn and retain information, Able to plan, organize, and implement projects in a timely manner, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Attention to detail, Must be comfortable networking with groups or individuals, Professional demeanor, high energy, dynamic personality and excellent communication and interpersonal skills, Proficiency with Microsoft Office and other computer applications, Proven verbal and written communication skills, Willing to interact with students
Other Knowledge, Skills and Abilities
- Understanding of online learning best practices and student success strategies
- Ability to build rapport and foster inclusive, supportive relationships
- Ability to work independently and collaboratively in a virtual environment
- Problem-solving and critical thinking abilities
- Ability to complete assigned outreach and communication activities
NCAA Guidelines
All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.
No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual's involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.
Job Duties
Essential Duties and Responsibilities
- Attend bimonthly Microsoft Teams meetings to discuss goals, evaluate successes and challenges, and share feedback, ideas, and recommendations.
- Participate in one on-campus meeting, if possible, to collaborate with fellow ambassadors and program coordinators.
- Contribute content to Sycamore Grove (Indiana State University's social media platform) at least once every two weeks.
- Establish and facilitate class-specific channels to encourage academic discussion, collaboration, and peer engagement.
- Build and maintain connections through Sycamore Grove to foster relationships with fellow students.
- Serve as a resource for prospective and currents students by answering questions about online learning and degree completion programs.