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Advancement Services Coordinator

Indiana State University
Terre Haute, IN Full Time
POSTED ON 10/22/2025 CLOSED ON 12/22/2025

What are the responsibilities and job description for the Advancement Services Coordinator position at Indiana State University?

Position Details

Position Details

About the Institution
Indiana State University is a Tier 2 national University with a Carnegie classification of doctoral/research. Nationally ranked and accredited, we are in Terre Haute, IN and have been recognized by the Princeton Review and the Wall Street Journal among the best universities in the Midwest. Indiana State is one of the most diverse college campuses in Indiana and home to a welcoming community of students, faculty, and staff representing nearly every U.S. state and 36 countries around the world.
Our beautiful, active, pedestrian-friendly campus is located within walking distance of local shops, restaurants, and activities in Terre Haute’s historic downtown district. Situated near the Indiana-Illinois border, we are located 70 miles southwest of Indianapolis and within a few hours of major metropolitan centers in St. Louis, Chicago, and Louisville. On campus, there are 160 student-run organizations, an expansive Student Recreation Center, a Performing Arts Series, and University Speakers Series, among other attractions. Indiana State Athletics, known as the “Fighting Sycamores,” fields 15 NCAA Division I athletic teams in the Missouri Valley Conference.
Ranked nationally for social mobility, Indiana State University transforms the lives of our students through experiential learning, community engagement, and career readiness, serving as a dynamic educational partner for businesses and industries throughout the Midwest. Our faculty provide instruction in small class sizes that provide opportunities for personalized instruction and feedback. Indiana State supports and recognizes faculty research and scholarship, providing an internal grants resource pool and other forms of support, and awarding faculty research honors each spring. Indiana State University is a place of belonging where students, faculty, and staff learn, thrive, and grow together.
Indiana State University is an equal opportunity employer, and we are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our employment application process.

Comments to Applicants
Candidates must be eligible to work in the U.S. for other than practical training. The university will not provide visa sponsorship for this position.

The review of applications has begun and will continue until the position is filled.

Job Title
Advancement Services Coordinator

Department
ISU Foundation Operations

Work Schedule
Normal office hours are 8am to 4:30pm with a one hour lunch.

Notice of Vacancy Number
25-00247

Desired Start Date

Open Date
09/19/2025

Close Date

Open Until Filled
Yes

Job Category
Staff-Non-Exempt Professional

Job Type
Staff - Full-Time

Pay Grade
8

Hourly Rate or Salary Range
$18.71 - $20.71/hr

Benefits Associated with this Position
  • Life Insurance: The coverage amount is based on two and one-half times appointment salary rounded up to the next whole thousand with a maximum coverage of $100,000 and includes the same amount of Accidental Death and Dismemberment benefits. The University currently pays the entire cost of coverage.
  • Medical, Dental and Prescription Drug Coverage: The cost of coverage is shared between employees and the University. Rates are determined by participation in Wellness Program and use of tobacco products. Coverage is available on the first of the month following appointment date.
  • TIAA Retirement Contributions: Contributions begin based upon the first day of employment at a contribution rate of ten (10) percent of base appointment salary paid in full by ISU. The contributions are vested immediately. There are 40 investment options from which to choose.
  • TIAA Auto Enroll: New employees are automatically enrolled in a tax deferred retirement program at hire: three (3) percent is deducted before taxes for the program to facilitate retirement planning. Employees may opt out of the program within 90 days.
  • Fee Waiver Program: For the employee, spouse and dependent children: Staff may enroll in up to 18 hours of course work each academic year at a reduced rate.
  • Sick Leave: Accrued at a rate of 12 days per fiscal year with unlimited accumulation.
  • Vacation: Pay level 11 and below accrues up to 15 vacation days earned per year 1 through 4; 20 vacation days per year thereafter. Pay level 12 and above accrues 20 vacation days per year
  • Long Term Disability Coverage: Employees are eligible after three (3) years of continuous, regular employment with the University. This policy guarantees approved disabled employees a 66 2/3 percent income protection (from all sources) after 180 days of continuous total disability. Immediate participation is available for current members of a comparable group disability insurance program within 90 days prior to ISU employment and that would have provided income protection upon disability for at least five years.
Optional Benefits

  • Voluntary Life Insurance: Additional amounts of life insurance may be purchased on employee, spouse and dependent children.
  • Voluntary Vision Plan: May enroll within the first 31 days of employment date.


Job Summary/Basic Function
The Advancement Services Coordinator will primarily focus on managing immediate and longer-term projects as they relate to the overall goals of the Advancement Services team. This position will require experience with data entry and management, attention to detail, creating or following established procedures, and the ability to manage multiple projects. This position will also serve as backup and overflow assistance for processing gifts. Experience with The Raiser’s Edge database or other database systems would be preferred.

Specific Responsibilities

Required Relevant Education & Experience
Education: associate’s degree (2 years) or higher

Required Field(s) of Study
NA

Preferred Relevant Education and Experience
Experience with responding to data requests such as updating records and producing basic reports, managing and creating procedures used in daily tasks, creating documents in Microsoft Word from external data sources, proofreading documents and data for errors, and use of CRM (Customer Relationship Management) software, such as The Raiser’s Edge. Experience: 1-4 years

Supervisory Responsibilities
This job has no supervisory responsibilities.

Required Certificates, Licenses and Registrations
Must possess a valid driver's license

Other Required Certificates, Licenses and Registrations

Preferred Certificates, Licenses and Registrations

Preferred Other Certificates, Licenses and Registrations

Knowledge, Skills and Abilities
Able to adapt to change, Able to assemble, analyze and present data, Able to learn and retain information, Able to multitask, Able to plan, organize, and implement projects in a timely manner, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Excellent leadership skills, Excellent public speaking skills, Experience and knowledge in job related program, Experience in an educational environment preferred, Math and basic accounting skills, Must be able to travel; some overnight travel, when required, Must be comfortable networking with groups or individuals, Professional demeanor, high energy, dynamic personality and excellent communication and interpersonal skills, Proficiency with Microsoft Office and other computer applications, Proven verbal and written communication skills, Willing to interact with students, Willing to work extended hours during events and peak seasons, when required, Work effectively with a diverse community, Able to work carefully and politely around others

Other Knowledge, Skills and Abilities
Demonstrated skills in work that requires attention to detail. Demonstrated ability in entering, correcting, and working with data. Demonstrated ability to manage and respond to email requests. Demonstrated ability to work independently and seek solutions to questions when they occur. Knowledge of Microsoft Office products such as Word, Excel, Outlook, and Teams. Demonstrated ability to manage multiple complex projects simultaneously according to agreed upon schedules. Demonstrated ability to maintain current knowledge of technology and techniques. High level of interpersonal and customer service skills.

Qualifications & Disclaimer

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The information on this description is designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.



NCAA Guidelines

All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.

No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual’s involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.



Position Reappointment Required
Yes

Job Duties

Essential Duties and Responsibilities
Position develops and maintains reports and queries that monitor the integrity of data stored on systems used by the ISU Foundation. Continuously analyzes data for data integrity. Develops and manages special request data reports in a timely manner. Acts as contact for data updates and data integrity project work. Responds effectively and efficiently to data requests, interacts with Major Gifts, Corporate/Foundation Relations, Annual Giving, Alumni Association, Research and Gift Planning regarding the processing, reporting and logging of data maintenance activities. Complete routine data cleansing and data audit project work while continuously analyzing the data. Prepare daily acknowledgement letters for appropriate signatures in accordance to foundation policies.

Essential Duties and Responsibilities
Manage the Alumni Membership Program including incoming membership forms (via both mail and on-line), data management and integrity of incoming information and creating acknowledgement letters. This also includes ensuring accurate gift distribution.

Essential Duties and Responsibilities
Serve as back up for Gift Services. Learn and understand all aspects of Gift Processing to provide the back up as needed. Serve as a point of reference for all members of the Advancement Services team and other foundation and university employees. Assists in constituent research as needed using source material including public documents, legal records, periodicals, computer databases, organizations and other electronic sources. Build and maintain positive relationships with Foundation colleagues and University professionals.

Essential Duties and Responsibilities
Create profiles as relevant in various constituent data systems. Acts as secondary contact for data systems used by the ISU Foundation and departments including Constant Contact, Crescendo, Lexis Nexis, Accurint, Reeher and Live Alumni. Participates in the yearly PCI compliance questionnaire.

Essential Duties and Responsibilities
Generate and distribute department reports to University constituents. Complete monthly list requests for internal mailing. Completes list requests as assigned by the Director of Advancement Services in a timely manner. Analyses and organizes data, writes queries and exports to ensure information provided in lists request is accurate.

Essential Duties and Responsibilities
Perform other duties as assigned.

Salary : $19 - $21

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