What are the responsibilities and job description for the Casualty Claims Representative II position at Indiana Farm Bureau Insurance?
Position Responsibilities
- Handles casualty claims and interacts with customers that are filing these claims.
- Researches and applies knowledge of policies, procedures, laws, statutes, and insurance regulations.
- Completes all aspects from investigation through settlement of auto claims.
- Monitors and adjusts reserves appropriately.
- Discusses potential serious losses with Bodily Injury Specialist and/or Claims management.
- Handles Arbitration files as requested by management.
- High school diploma or GED equivalent. Bachelor’s degree preferred.
- 3 years of Casualty Claims experience preferred.
- Working knowledge of policies, procedures, laws, statutes, and insurance regulations.
- Ability to set own priorities and meet deadlines.
- Ability to make decisions and stay within assigned authority levels.
- Knowledge of or willingness to acquire knowledge of regulatory guidelines.
- Must be proactive, reliable, and a self-starter with the ability to work independently.
- Effective utilization of computer systems for essential job functions, including proficiency in
- Microsoft Office and become familiar with IFBI software as assigned.