Medical Receptionist

Overview
Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will ensure smooth clinic operations by managing patient scheduling, verifying insurance, maintaining accurate medical records, and providing exceptional customer service. Your proactive attitude and attention to detail will help create a welcoming environment that promotes efficient healthcare delivery. This paid position offers an exciting opportunity to develop your skills in medical administrative support while making a positive impact on patient care.

Duties

• Greet patients warmly and assist with check-in and check-out procedures using various Electronic Health Record (EHR) systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, and Eaglesoft.
• Verify insurance coverage, process payments, and handle collections related to medical billing and CPT coding.
• Schedule appointments efficiently using medical scheduling software and coordinate with providers to optimize clinic flow.
• Review and update medical records accurately, ensuring compliance with HIPAA regulations and proper documentation review practices.
• Manage multi-line phone systems with professional phone etiquette, answer inquiries, and direct calls appropriately.
• Assist with intake procedures, including collecting patient information and updating health histories with relevant medical terminology.
• Support office management tasks such as filing, maintaining medical records, handling correspondence, and organizing clinic documentation.
• Verify insurance benefits for Medicare and other payers while ensuring accurate ICD-9/ICD-10 coding for diagnoses.
• Maintain a clean and organized front desk area to promote a welcoming environment for patients and visitors.

Experience

• Prior clinic or medical office experience is highly preferred, especially in dental or hospital settings.
• Demonstrated proficiency with EMR/EHR systems such as Epic, Meditech, Athenahealth, or similar platforms.
• Strong understanding of medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and medical billing processes.
• Experience with insurance verification procedures including Medicare claims processing.
• Excellent computer skills including Microsoft Office suite (Word, Excel), typing (10-key), and familiarity with health information management software like Eaglesoft or Dentrix.
• Bilingual abilities are a plus to effectively serve diverse patient populations.
• Exceptional customer service skills combined with professional phone etiquette and clerical experience in a busy office environment.
• Knowledge of HIPAA regulations to ensure patient confidentiality at all times.
• Ability to handle multiple tasks efficiently while maintaining attention to detail in documentation review and administrative support roles. Join us in delivering outstanding healthcare experiences! Your enthusiasm for organization combined with your dedication to patient service will make a meaningful difference every day in our clinic environment.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Work Location: In person

Salary : $15 - $16