Admission Specialist

Job Description Join Our Team as a Part-Time Admission Specialist! Are you passionate about helping students succeed? Indian River State College is seeking a friendly and detail-oriented Part-Time Admission Specialist to support our admissions process and connect with prospective students. In this dynamic role, you'll be on the front lines—answering questions, offering guidance, and sharing information about IRSC’s programs both in-person and over the phone. If you enjoy providing exceptional customer service, thrive in a fast-paced environment, and want to make a difference in students' lives, we’d love to meet you! JOB SUMMARY: Under general supervision, this position disseminates communication about IRSC programs among students and the community for the College and implements an effective IRSC admission process for students. Duties include: assisting in establishing two-way communication with IRSC and students; developing and participating in public outreach activities; handling many inbound and outbound calls to and from customers; listening to their needs or problems, and supplying helpful resolutions to their issues. SPECIFIC DUTIES AND RESPONSIBILITIES: Serving as front line staff at the Welcome Desk in Student Success Center, W-Building; and assisting in the Communication Center. Provides information; responds to inquiries and makes presentations regarding IRSC programs; and participates in related recruitment activities and events. Answers inbound calls for the College. Assessing the customers’ needs in person, via phone and email; Advises students in areas related to their academic success (admission requirements, course information, program planning, registration, graduation); works to solve issues related to student educational success; monitors to ensure that potential students receive program planning and academic advising as needed to achieve their goals; guides students toward resources both on campus and in the community; reviews student progress toward completion; and provides intervention when necessary to ensure student success. Assists others in the Department with projects, reports, and assignments to support the success of IRSC programs. Performs various basic office assistance duties. Ensures updated information is available within the Communication Center. Creates and reviews communications to students as well as other customers; develops student service materials, resources, and documentation as assigned. Completes all other duties and responsibilities as assigned QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTS: High Diploma; Associate’s Degree; preferred; Minimum of three (3) years of proven clerical experience in a student services related field; Knowledge of the admissions process, including analysis of transcripts, credit transfer, and articulated 2 2 programs. Skill in delivering customer service. Skill in organizing, analyzing, time management, and prioritizing. Skill in working with Microsoft Office and Windows based applications including using a student information system. Skill in developing and delivering presentations. Ability to meet deadlines, solve problems, be student oriented, maintain confidentiality, be discrete, use sound judgment, be a self-starter, apply initiative, and work independently as well as with others. PHYSICAL DEMANDS: This position classifies the physical exertion requirements as sedentary work involving lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally, and other sedentary criteria are met. Classification Staff Supervisory No FLSA Exempt No Employment Type Regular Compensation and Application Deadline Pay rate for this position starts at: $17.36/hour | Exact compensation may vary based on skills, experience and education | Open until filled Indian River State College serves Florida’s Treasure Coast as the four-county region’s premier provider of post-secondary education. A comprehensive public institution, IRSC offers short-term career training, two-year Associate Degrees and Bachelor’s Degree programs. The College’s combination of quality, affordability and convenience attracts more than 30,000 students annually. Every aspect of IRSC is focused on helping students succeed. We appreciate your interest in IRSC and thank you for considering IRSC as your career choice. IRSC EEO/Equal Access Policy Indian River State College is an equal opportunity/equal access institution. It is the policy of the District Board of Trustees to provide equal opportunity for employment and educational opportunities to all (including applicants for employment, employees, applicants for admission, students, and others affiliated with the College) without regard to race, color, national origin, ethnicity, sex, religion, age, disability, sexual orientation, marital status, veteran status, or genetic information. For instructions on how to apply, please click here.

Salary : $17