Healthy Start Home Visiting Supervisor

Purpose of Position

The Direct Service Supervisor is responsible for supporting the quality, functionality, compliance, and performance of direct service programs including Coordinated Intake & Referral (CI&R), Health Education, and related family support services.

The primary duty of the Direct Service Supervisor is to oversee direct service staff and support the Director of Programs in monitoring program performance, service delivery, data quality, reporting, quality assurance activities, and compliance with funding requirements.

Responsibilities include but not limited to the following:

· Support the Director of Programs by monitoring CI&R and Health Education’s service delivery, Salesforce data, program outcomes, documentation, and follow-up to ensure funding requirements and quality standards are met.

· Support the Director of Programs by covering CI&R and Health Education’s service deliveries, when needed.

· Support and participate in play groups to promote client engagement, family connection, community building, and support networks.

· Support the Director of Programs and Finance team by reviewing program budget utilization, identifying spending trends, and participating in quarterly budget discussions.

· Conduct regular supervision with assigned staff, complete annual evaluations, address performance or documentation concerns timely, and support staff development in coordination with the Director of Programs.

· Monitor completion of required staff trainings, communicate deadlines, reinforce expectations, and support staff in completing mandatory and role-specific training requirements.

· Support QA/QI activities by reviewing Salesforce/program data, completing or coordinating case reviews, identifying trends or deficiencies, and recommending corrective actions or process improvements to the Director of Programs.

· Complete and/or review required monthly, quarterly, and annual program reporting. Ensure Monday Morning Meeting reporting is accurate, current, and completed before the meeting.

· Participates as appropriate in local community events to promote maternal and child health and to represent the program.

· Ensure all grants appropriately reflect programs actions and plans

· Supports staff and provides necessary back-up in their absence. Serves as a role model for staff, carries out the mission and vision of the Indian River County Healthy Start coalition.

· Provides training and education to staff and community.

· Other duties as assigned

Qualifications, Training and Experience

• Bachelor’s degree preferred
• Minimum of three years management experience
• Knowledge of Healthy Start Coalition Structure and system of care
• Intermediate proficiency in Microsoft products
• Excellent verbal and written communication skills along with interpersonal skills.
• Familiarity with maternal and child health programs is highly desirable.
• Knowledge of Healthy Start Coalition Structure and System of Care.

Ability to:

• Lead and model professional behavior to staff
• Multitask and apply critical thinking skills to problem solve
• Navigate through Well Family Database
• Knowledgeable and ability to demonstrate competency in working with families, prenatal clients, and children in social service settings
• Communicate effectively and conduct trainings to large groups of individuals
• Work independently, and meet deadlines
• Work well within a team environment

Pay: $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $50,000