Barista

Position: Barista

Create the true “Coffeehouse Experience” for each and every customer, making a difference in their day.

Job Summary and Mission

This job contributes to Indian River Coffee’s 28 years of success by providing customer service beyond the customer’s expectations. This creates the true “Coffeehouse Experience” for our customers by providing, fast and friendly service, quality beverages and products, and maintaining a clean, comfortable coffeehouse environment. The incumbent is responsible for modeling other team members and acting in accordance with Indian River Coffee policy and procedures.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

• Must be 18 or older to apply
• Acts with integrity, honesty and knowledge that promote the “Coffeehouse Experience”, values and mission of Indian River Coffee. Must maintain a calm demeanor during periods of high volume or unusual events to maintain a clean and comfortable coffeehouse environment.
• Must be able to anticipate customer and coffeehouse needs by constantly evaluating the coffeehouse environment and customers for cues. Communicates information to manager so that the team can respond to any changes.
• Assists with new team member training by positively reinforcing successful performance and giving respectful and encouraging coaching as required.
• Contributes to positive teamwork by recognizing alarms or changes in team member morale and performance and communicating them to the store manager.
• Delivers world class customer service to all customers by acting with a “customer comes first” attitude, at the same time, placing yourself in the customer’s place. Discovers and responds to customer needs.
• Follows Indian River Coffee operational policies and procedures, including those for cash handling, safety and security, to ensure the safety of all team members during each shift.
• Maintain a clean and organized workplace so that team members can locate resources and product as needed.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.Qualifications
• No previous experience required

Required Knowledge, Skills and Abilities

• Ability to develop and maintain effective working relationships (work well with others.)
• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Ability to work in a team environment
• Possess strong interpersonal skills
• Ability to work as a team or independantly
• Excellent organizational skills

Tips Eligibility Yes

Job Type: Part-time

Pay: $14.00 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Shift:

• Day shift
• Evening shift
• Morning shift

Experience:

• Customer Service: 1 year (Required)

Work Location: In person

Salary : $14 - $15