Library Clerk

Description

Support the day-to-day operations of the library and front-line student technology assistance. Provide excellent customer service to students, faculty and staff, ensuring timely support and effective use of campus learning resources. This position requires adaptability, cross-training, and a student-centered mindset.

Vision:
Indian Hills Community College is dedicated to empowering students and enriching communities, preparing leaders who are ready to tackle the challenges of tomorrow.

Mission:
Indian Hills Community College changes lives by inspiring learning, diversity, social enrichment and regional economic advancement.

Core Values:
Indian Hills Community College is committed to belonging, community, diversity, excellence, innovation, integrity, service and success.

Minimum Job Requirements

• High school diploma required. Post-secondary training in business, library services, or a related field preferred.
• At least one year of customer service, retail, library, or related experience required.
• Ability to work independently and collaboratively across service areas.

• Must relate well with people and be able to perform a variety of student service and library activities.
• Accuracy in filing, organizational skills and typing abilities are essential.
• Must be able to communicate effectively, both verbally and in writing.
• Proficiency in Microsoft Office software, including Word, Excel, and Outlook, is required.

Work Performed

• Assist with circulation desk coverage, checking in/out materials, and shelving.
• Assist students, faculty, and staff in the utilization of library resources and technology.
• Assist students, faculty, and staff in locating library materials and accessing library resources. Refer complex research or information requests to appropriate library staff.
• Provide basic assistance with library technology, printing, computer access, and related equipment.
• Process interlibrary loan transactions as needed.
• Maintain campus Lost and Found.
• Provide day-to-day guidance and support to student employees as assigned.
• Assist in the acquisition and ordering of library materials for both Ottumwa and Centerville campus libraries.
• Process library materials and maintain related records and inventory information following established library procedures.
• Assist with maintaining library records in the State Library of Iowa online catalog (SILO) and other library systems following established procedures.
• Assist with inventory of the library collection and follow established procedures for missing materials.
• Assist with gathering usage data and other information for reports as requested.
• Assist with purchasing activities, including creating purchase requisitions and purchase orders and coordinating receipt of library materials, supplies, and equipment.
• Maintain library supplies, forms, inventory, and operational records.
• Provide support for library events and displays.
• Help maintain an organized and welcoming library environment.
• Cooperate as a team member with other members of library staff in performing duties essential to the efficiency of library operations.
• Cross-train in Campus Store operations to support departmental coverage during peak periods, staff absences, or other operational needs.
• Other duties assigned to support efficient library operations.

Supplemental Information

Responsible To:
Director, Campus Learning Resources

Position Level:
Auxiliary Support, Level II - Non-Exempt - Traditional Funding, at will employment on a letter of employment

Employment Length:
Part Time

Schedule:
24 hours per week, scheduled between Monday to Thursday