What are the responsibilities and job description for the Dental Office Front Desk position at Indian Creek Dental?
Overview
Our rapidly growing practice is seeking a full-time professional and organized Front Desk Dental Receptionist to join our team. The ideal candidate will serve as the first point of contact for patients and callers, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency with office management tools, and the ability to handle multiple tasks efficiently. Experience with office management systems, such as Dentrix, is highly desirable. Bilingual abilities are a plus. The position offers an engaging work environment where organizational skills and attention to detail are valued. This is an entry-level position for someone looking for a long-term career, not just a job. Advancement is available.
Responsibilities
- Greet Patients in a friendly and professional manner, ensuring a positive first impression
- Manage multi-line phone systems, screen calls, and direct inquiries appropriately
- Schedule appointments and checking out patients after their appointments.
- Assist with scanning documents, managing correspondence, and supporting office operations
- Verify dental benefits, manage patient charts
- Support customer service efforts by addressing inquiries promptly and professionally
- Maintain a clean and organized reception area to ensure a welcoming environment.
Experience
- Previous Dental office experience preferred
- Familiarity with multi-line phone systems and front desk operations essential
- Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace (Docs, Sheets, Calendar) is helpful
- Bilingual skills are highly desirable
- Strong organizational skills with excellent time management abilities
- Demonstrated customer service experience with professional phone etiquette and interpersonal skills
- Ability to handle multiple priorities efficiently in a fast-paced environment
- Prior experience in medical or dental receptionist roles is a plus but not required
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
Work Location: In person
Salary : $18