Task Lead - Operations & Maintenance Extracts

Index Analytics, LLC, is a rapidly growing, Baltimore-based small business providing health-related consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place a priority on promoting a supportive and collegial team environment and enhancing staff experience through career development and educational opportunities.

We are seeking a Task Lead - O&M Extracts to oversee and manage the daily O&M and Extracts activities for the task order. The incumbent shall work with CMS and team to coordinate the activities of multiple O&M, Development, and Extracts staff, developers and analysts to ensure the on-time delivery of each defined development effort and defined O&M effort. This role shall also act as a quality reviewer of all final work products to ensure high-quality, client-ready deliverables.

Responsibilities

• Lead day-to-day Operations & Maintenance (O&M), and extract processing activities across the task order.
• Coordinate technical staff, developers, analysts, and support teams to ensure the successful execution of operational and development activities.
• Oversee extract processing, monitoring, validation, troubleshooting, and delivery across multiple environments.
• Manage production support, enhancement activities, defect resolution, and operational issue tracking.
• Support release management, testing coordination, code deployments, and change management activities.
• Review final work products, deliverables, documentation, and technical outputs to ensure quality, accuracy, and client readiness.
• Coordinate with CMS stakeholders, business users, infrastructure teams, and vendors to support operational priorities and development activities.
• Ensure compliance with CMS security, privacy, and operational standards including HIPAA, FISMA, and CMS policies.
• Provide operational status reporting, risk identification, mitigation planning, and performance metrics to leadership.
• Support DevSecOps processes including GitHub version control, code reviews, and controlled production promotions.
• Assist with modernization, cloud migration, and system enhancement initiatives involving AWS, Snowflake, and related technologies.

Qualifications

• U.S. citizen or otherwise authorized to work in the United States and able to demonstrate physical residency in the U.S. for at least three (3) of the past five (5) years.
• Bachelor’s degree with six (6) or more years of relevant experience.
• Experience leading O&M, development, and extract processing teams supporting enterprise systems and data environments.
• Strong understanding of ETL workflows, batch operations, extract processing, and data integration activities.
• Experience with cloud platforms such as AWS and enterprise data platforms such as Snowflake or Databricks.
• Knowledge of Informatica, SAS, SQL, Python, GitHub, ServiceNow, and scheduling/automation tools.
• Strong leadership, coordination, troubleshooting, and communication skills.
• Experience working in healthcare or federal government environments preferred.
• Familiarity with CMS operational, security, and DevSecOps standards preferred.

Attention Candidates

We're dedicated to ensuring a safe and transparent recruitment process for all candidates and have implemented robust measures to protect your personal information. Please be aware that all employment-related communications will originate from a secure portal (NAME@msg.paycomonline.com) or a corporate email address (NAME@index-analytics.com). If you have any concerns, please don't hesitate to reach out to us at recruiting@index-analytics.com.

If you are selected for an interview, please be advised that Index Analytics LLC reserves the right to prohibit the use of artificial intelligence (AI) tools, including but not limited to AI-generated responses, real-time transcription, or automated assistance during the interview process. We value authentic interactions and the opportunity to engage directly with candidates. Any unauthorized use of AI may result in disqualification from consideration.

The salary range provided represents the estimated compensation for new hires in this position, applicable across all locations. Actual offers may vary based on factors such as the candidate's skills, qualifications, experience, and market conditions. Index complements its base salary offering with a competitive package that includes health and retirement benefits, discretionary bonuses, and reimbursement for professional development opportunities.

Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Salary : $136,800 - $168,000