Salesforce Developer

Index Analytics, LLC, is a rapidly growing, Baltimore-based small business providing health-related consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place a priority on promoting a supportive and collegial team environment and enhancing staff experience through career development and educational opportunities.

Index Analytics is seeking a mid-level Salesforce Developer to support Government clients in the Baltimore and Washington D.C. Metro Area. This role plays a key part in delivering scalable, high-performance applications that support strategic business objectives and adhere to established technical standards. The ideal candidate demonstrates strong problem-solving skills, a collaborative mindset, and a commitment to continuous improvement.

Responsibilities

• Responsible for developing Salesforce applications through all phases of the development lifecycle, from initial technical designs, implementation, testing, to production deployments.

• Demonstrate an ability to quickly learn new features, tools, technologies, while optimally communicating with business stakeholders, technical teams, and cross-functional partners.

• Ensure that development efforts meet business and end-user requirements, and proactively identifies and resolves system issues.

• Support proof-of-concepts and contribute to technical solutioning by establishing technical vision and working with developers to turn it into reality.

• Collaborate with all stakeholders and ensure timely delivery of the project.

• Exhibit strong verbal and written documentation skills and able to interact with team members to deliver reliable, high-quality solutions.

Qualifications

• US citizen or Authorized to Work and lived in the US for 3 of the last 5 years. Must be able to obtain a U.S. Federal government client badge and pass a government Public Trust.

• Bachelor's degree in computer science, Information Technology, or a related field.

• A minimum of 5 years’ experience with customization on the Salesforce Lightning platform. including Lightning components using the Lightning Design System, Lightning Web Components or Lightning Aura Components and Apex (Batch, Controllers, Triggers).

• A minimum of 3 years’ experience with declarative development on Salesforce using Workflows, Approval Processes, Process Builder, Flows, etc.

• Previous experience with implementing Salesforce Sales/Service Cloud. Solutions include Live Chat, Knowledge, Case Lifecycle Management, Assignment Rules, Reports and Dashboards, etc.

• Experience with Salesforce Experience Cloud design and development and working with third-party tools and market-place solutions from the AppExchange.

• Understanding and configuration of SAML and oAuth flows as well as the utilization of Salesforce application and platform security tools. Solutions such as Checkmarx, AppOmni or similar.

• Salesforce application and platform security tools. Solutions such as Checkmarx, AppOmni or similar.

• Extensive experience with Salesforce integrations, both point-to-point and middleware.

• Knowledge of GIT and CI/CD is preferred.

• Strong communication and analytical skills.

Preferred Certifications:

• Salesforce Certified Administrator

• Salesforce Certified Platform Developer I

• Salesforce Certified Platform Developer II

• Salesforce Certified Service Cloud Consultant

Attention Candidates

We're dedicated to ensuring a safe and transparent recruitment process for all candidates and have implemented robust measures to protect your personal information. Please be aware that all employment-related communications will originate from a secure portal (NAME@msg.paycomonline.com) or a corporate email address (NAME@index-analytics.com). If you have any concerns, please don't hesitate to reach out to us at recruiting@index-analytics.com.

If you are selected for an interview, please be advised that Index Analytics LLC reserves the right to prohibit the use of artificial intelligence (AI) tools, including but not limited to AI-generated responses, real-time transcription, or automated assistance during the interview process. We value authentic interactions and the opportunity to engage directly with candidates. Any unauthorized use of AI may result in disqualification from consideration.

The salary range provided represents the estimated compensation for new hires in this position, applicable across all locations. Actual offers may vary based on factors such as the candidate's skills, qualifications, experience, and market conditions. Index complements its base salary offering with a competitive package that includes health and retirement benefits, discretionary bonuses, and reimbursement for professional development opportunities.

Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.