What are the responsibilities and job description for the Desk Top Support position at Independent Pharmacy Distributor?
Job description
The Exemplar Family of companies is looking for an IT Support Specialist to work in our main facility and support local pharmacies as needed.
- Set up workstations with computers and necessary peripheral devices (routers, printers, etc.)
- Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
- Install and configure appropriate software and functions according to specifications
- Support call center VoIP phone system
- Develop and maintain local networks in ways that optimize performance
- Ensure security and privacy of networks and computer systems
- Organize and schedule upgrades and maintenance without deterring others from completing their work
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
- Maintain records/logs of repairs and fixes and maintenance schedule
- Identify computer or network equipment shortages and place orders
Minimum Requirements:
- Proven experience as IT Technician or relevant position
- Excellent diagnostic and problem-solving skills
- Excellent communication ability
- Outstanding organizational and time-management skills
- In depth understanding of diverse computer systems and networks
- Good knowledge of internet security and data privacy principles
- Associate degree or better in Computer Science, Engineering or relevant field
- Certification as IT Technician will be an advantage (e.g. CompTIA A , Microsoft Certified IT Professional)
Job Type: Full-time
Pay: $15.00 per hour
Work Location: In person
Salary : $15