What are the responsibilities and job description for the Office Assistant / Front Desk Leasing - Apartment Community position at Independent Management Services?
Responsibilities:
• Frequent telephone and personal contact with perspective/current residents.
• Initial processing of rental applications and credit reports with recommendations to Site Manager.
• Maintain the rental waitlist and prepare approval/denial letters to perspective residents.
• Complete move-in orientation with residents including reviewing rental lease, House Rules, etc.
• Schedule move ins/outs, rental applicant interviews, and other dates critical to the leasing process.
• Administrative support tasks such as filing, typing, answering telephones, processing mail, and data entry.
• Generate reports to assist in management of community assets, expenses, and financial objectives.
• Process all payables and complete payment of community expenses/bills.
• Purchase, inventory, and maintain all office supplies.
• Process delinquent accounts and report activity to Site Manager.
• Receive and resolve resident requests and concerns.
• Foster positive working relationships with residents while always maintaining a professional demeanor.
• Reports directly to the Site Manager.
• Onsite attendance required / non-remote work.
Job Qualifications:
• Basic office skills including typing, filing, and telephone etiquette.
• Excellent follow-up skills via telephone and email correspondence.
• Proficiency with Paycom software and Microsoft Office suite preferred.
• Demonstrated track record regarding work attendance and reporting for work timely.
• Must adhere to Federal Fair Housing Laws.
Qualifications:We offer a competitive salary plus benefits including:
- Employer paid health and dental insurance (100% employee only) with affordable dependent and family coverage.
- Voluntary insurance options: Vision, Life, Accident Injury, Long-Term Disability, and Identity Theft.
- 401(k) with above-average employer matching contribution.
- Generous paid time off package.
- Training and employee development program.
- Among many other employee benefit