Care Coordinator (IDD Pilot Program)

We are seeking a Care Coordinator (IDD) to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.

About the Role:

The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator’s core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee’s advocate.

Minimum Qualifications:

• With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities:
  • Bachelor’s degree in social work, sociology, psychology, gerontology, or related social services field.
  • Bachelor's degree in field other than social science
  • Registered Nurse (RN) licensed to practice in the state of Florida.
•  Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities.
•  Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.

Preferred Qualifications:

• Master’s degree in social work, public health, or a related discipline.
• Certification in care coordination or case management (e.g., CCM, CCRC).
• Experience with Medicaid waiver programs or other disability support services.
• Familiarity with behavioral health interventions and supports.

Responsibilities:

• Serve as the primary point of contact for the enrollee and their authorized representatives.
• Assess needs, identify care gaps, and develop a person-centered support plan.
• Coordinate services and care across the continuum and facilitate communication with providers and community resources.
• Provide education and support on available resources and self-advocacy.
• Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.