Recovery and Resource Navigator

Recovery and Resource Navigator

Monticello, NY

Reports to:

Program Manager (SUD)

Schedule:

Monday – Friday 9am-5p

Pay Rate:

$23.00/hr

Benefits:

401(k)

Health insurance

Dental insurance

Vision insurance

Life insurance

Flexible Spending Account (FSA)

Paid time off

Paid holidays from the first day of employment

Paid lunch break

About Independent Living, Inc.

Since 1987, Independent Living Inc. (ILI) has been increasing access, encouraging self-determination, and advocating for the rights of people with disabilities in the Hudson Valley, of New York. Following the traditional independent living center (ILC) model, the majority of ILI’s board and staff are individuals with disabilities and community members’ lives are enriched by having services provided from a peer, life-experience perspective.

Independent Living, Inc. offers full-time employees excellent medical, dental and vision benefits, company matched 401(k), paid holidays, generous paid time off, and competitive wages.

To apply, visit us at https://www.myindependentliving.org/careers/

Why Work with Us?

When you join our team, you become part of a mission-driven community that believes everyone deserves access to compassionate support and meaningful connections. We value your lived experience, your unique perspective, and your commitment to helping others.

At Independent Living, Inc., you’ll find a supportive, collaborative team that celebrates your strengths and invests in your growth, a work environment rooted in respect, inclusion, and empowerment, where your voice matters, the chance to make a real difference every single day, helping individuals navigate challenges, access care, and move toward stability and recovery.

If you’re passionate about people and want a role where your work truly matters, we’d love to have you with us.

We strongly encourage individuals with disabilities and those with diverse backgrounds to apply.

Your Experience Matters

At Independent Living, Inc., as a Recovery and Resource Navigator, you’ll be a welcoming guide for individuals seeking support. You’ll listen closely, help identify needs, and connect people with services that promote their health, stability, and recovery.

This role is a great fit for someone who is compassionate, organized, and committed to strengthening community wellbeing.

What You’ll Do

• Provide initial screenings to understand each person’s needs and help determine eligibility for services or benefits.
• Use a standardized screening tool to identify social and health-related needs for Medicaid-eligible individuals.
• Connect clients with appropriate community programs, recovery supports, and social services.
• Follow up to ensure clients are able to access services and receive the support they need.
• Monitor email and the UniteUs platform for incoming referrals.
• Accept, document, and complete outreach for referrals to the SOR program and recovery center.
• Work closely with SOR (State Opioid Response) Peer Specialists to help clients access care such as detox, residential treatment, outpatient services, or medication-assisted treatment.
• Coordinate with community partners to help clients overcome barriers like transportation, insurance issues, or documentation needs.
• Accurately document outreach, screenings, and referrals in SCN systems (including Foothold).
• Partner with the Program Manager to update workflows, enhance processes, and improve the SCN’s overall impact.
• Prepare participant success stories that highlight program outcomes.
• Complete all required reporting and recordkeeping.
• Participate actively in team meetings, trainings, and professional development opportunities.
• Support additional tasks as needed to help the program and team thrive.

This Role Could Be a Great Fit If You

• Willingness to complete required HVCC screening and navigation training within the first week of employment.
• Experience connecting individuals with disability-related or community services is a plus.
• Knowledge of local, statewide, or national disability issues and available resources.
• Strong written and verbal communication skills.
• Good time management and the ability to stay self-directed, when needed.
• Valid driver’s license and reliable transportation.

ILI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to a person's race, religion, creed, color, sex, gender identity or expression, age, national origin, disability status, sexual orientation, marital or familial status, pregnancy, reproductive health decisions, military status, veteran status, predisposing genetic characteristics or carrier status, domestic violence victim status, citizenship or immigration status. arrest or conviction record or any other status protected by federal or state law.